AR Coordinator (Onsite- Hendersonville TN)

 About Us:

Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. 

We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.  

JOB SUMMARY:

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.

JOB SUMMARY: Provide a brief executive summary of overall job functions, responsibilities and skill level.

The Client Services Support Specialist will be responsible for handling a multiplicity of tasks related to supporting the Client Services Department and Operations onsite at client location.  This individual is accountable for adhering to all client policies. This individual is accountable to adhere to FDCPA and Red Flag Rules as it relates to disputes received via written consumer inquiries to include identity theft claims. This individual will analyze and investigate written correspondence from consumers to determine the account status to be utilized and what type of validation of debt should be requested from the client. This individual will also generate daily/weekly/monthly reports which facilitate the managing of the client’s inventory of accounts. These reports will either be analyzed by the Client Services Support Specialist to perform the appropriate action or the reports will be routed to team members for processing. This individual will assist in all aspects of supporting the processes established for servicing contingency, campus and other lines of business, as needed. In addition, this individual will handle client services functions which may require communication with the client and patients including but not limited to printing/sorting/date stamping media and placement documentation, manage entries made to the client request ACCESS database, maintaining off-site storage files, resetting passwords for website, and other back office support functions to ensure that business and contractual needs are met.

8:00 - 4:30 AM Central  - Central hours are negotiable    -  IN OFFICE POSITION

PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.