Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users.

Roles & Responsibilities:
Perform IPL/HMC operations and system maintenances.
• Handle system breakdowns - Emergency IPL, Dumps
• Identify & report risks to SLAs and engage stakeholders
• Monitor System performance, software, disk/tape utilization

Professional & Technical Skills:
• Expertise with batch scheduling tools - particularly in CA-ESP tool. Good to have experience with other scheduling tools like TWS/OPC, CA-7, or Control-M
• Experience to work with Spool management tools, system monitoring and automation tools
• Expertise & knowledge to perform IPL and knowledge of HMC operations
• Experienced to support Production/LIVE environment in 24x7 support model
-Determination and Persistence
• Ability to Work in Harmony with Co-Workers
• Willingness to improvise knowledge and add to skills

Additional Information:
- The candidate should have a minimum of 2 years of experience in IBM z/OS.
- This position is based at our Bengaluru office.
- A 15 years full-time education is required.
Extensive hands-on experience in Console Operations and Batch job scheduling using CA ESP tool

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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