Application Support Engineer

Company Description

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

Job Description

The team will develop and manage AI-based application platforms, overseeing cloud and container applications for BPCE-SA TES and supporting banking institutions like Banques Populaires and Caisses d’Épargne. Key responsibilities include:

Data Projects : Implementing initiatives on Google Cloud Platform (GCP).

IT Support: Assisting with cloud and container projects and ongoing maintenance.

The team will also handle one-off projects, proof of concepts (POCs), and experiments across technologies like AWS, GCP, Azure, and OpenShift. With expertise in various cloud providers, they will support production teams throughout project lifecycles, from development to deployment or migration. This team acts as a vital link between production (ensuring operability and monitoring) and infrastructure teams (covering cloud, network, and security).
Missions:

• Within the scope of projects, defines the architecture of the solution in accordance with collected requirements and in coherence with the IT system.
• Defines and maintains the company's technical architecture framework.
• Ensures a comprehensive view of the solution, coordinating architectural work and various technical contributors within projects.

Qualifications

What we’re looking for 

Qualifications and Hard Skills:

• Minimum 3 years of experience in similar roles
• Good knowledge on both Linux and Windows environments;
• Good knowledge of scripting languages (Shell, Python and/or PowerShell);
• Good knowledge of monitoring tools for web and java applications (ideally Zabbix or Grafana);
• CI/CD and devops : Jenkins, XLDelpoy/Release, ArgoCD, Terraform
• All Cloud providers : AWS, Azure, GCP
• Private Cloud and Container : Kubernetes, Openshift
• Security and network about container and cloud applications

Soft Skills:

• Good level of English - minimum B2 (mandatory) French a plus;
• DevOps mindset;
• Ability to keep up with a demanding and fast-paced environment;
• Willingness to learn and evolve;
• Good communication skills;
• Ability to work in a team;
• On-call required

Additional Information

Candidate’s Journey: 

Following your online application, you’ll be contacted by one of our Talent Acquisition Specialists. The next steps would be to meet our business experts (Team Leaders and Team Managers), welcome and onboard you into the Team. 

Few other things you should know: 

This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model. 

Last but not least, we invite you to discover what a day in your like could look like: 

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path. 

 
Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!). 

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights. 

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.