Application Analyst - HIM (Tempo)

Welcome to Ovation Healthcare!

At Ovation Healthcare (formerly QHR Health), we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions. 

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare’s vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior. 

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare, you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork. 

Ovation Healthcare’s corporate headquarters is located in Brentwood, TN. For more information, visit www.ovationhc.com. 

JOB SUMMARY

The Application Analyst – Epic HIM will be primarily responsible for enhancing, maintaining, and supporting the HIM Modules in Epic. Application analysts are expected to provide technical support for clinical and business applications to enhance their performance and ensure alignment with organizational needs.

EDUCATION REQUIREMENTS

• Bachelor's degree preferred

• Equivalent Experience considered

EXPERIENCE REQUIREMENTS

• Required:  Certification in Epic HIM Modules:

• Hospital Coding      

• Deficiency Tracking

• Release of Information

• Identity

• Preferred:  Experience with Solventum’s 3M 360 Encompass CAC

• Preferred:  RHIT or RHIA

• Preferred: Strong working knowledge or experience in healthcare settings.

LICENSURE/CERTIFICATION/LISTING

• Valid Driver's License | Valid Driver's License

• Must satisfactorily complete required Epic certification testing.

• Must maintain Epic certifications.

ESSENTIAL JOB FUNCTIONS

• Thorough understanding Epic HIM workflows

• Collaborates with internal and external technical and end user groups to ensure applications and other third-party systems meet the organization’s clinical and business needs when building and implementing the system.

• Maintains knowledge of new technical concepts and solutions and their application to healthcare.

• Assists with implementation and support of third-party systems.

• Performs in-depth analysis of end user department workflows, data collection, report details and other technical issues as they relate to design and build decisions.

• Understands and translates the business/clinical functionality into system configuration and workflow validations.

• Plans, prepares, and executes test scripts for application testing, new release testing, integration testing, and user acceptance testing.

• Documents test results, design, change control, system problems, and internal procedures according to departmental standards.

• Provides technical application support, triage, and troubleshooting for complex applications.

• Participates in on-call coverage for off-hours and application validation during scheduled downtimes.

• Monitors the systems for data quality, efficiency, operation, and data integrity and appropriately escalates issues/problems.

• Provides the necessary experience and knowledge to ensure all aspects of the application integrate with the other cross functional applications utilized by the organization.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to multi-task with excellent attention to detail.

• Superior analytical, problem solving, research and decision-making skills.

• Strong communication, prioritization and follow up skills.

• Willingness to address issues and take ownership, knowing when and how to escalate issues.

• Ability to work independently and with a team in a collaborative environment.