About Us: IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. We offer a broad range of solutions that harness advances in healthcare information, technology, analytics, and human ingenuity to drive healthcare forward.
Position Overview: We are seeking a dedicated Sales Operations Analyst/Manager to join our team. This role involves contributing to sales operations activities and projects, coordinating and implementing new or enhanced operational processes and systems, and providing business insights through data analysis.
Essential Functions:
- Manage month/quarter close by facilitating closed won opportunity reconciliation, creating and submitting Billing Notification Forms (BNF), following up on required paperwork, assisting in resolving rejected BNFs and working closely with Sales, Proposal & Contracting and Finance teams to recognize all possible revenue for the month/quarter.
- Provide IQVIA CRM subject matter expertise and support to GTM team (Opportunity management best practices).
- Contribute to sales operations activities/projects with other functions within Commercialization and other teams in the DPS organization.
- Coordinate, document, and implement new and/or enhanced operational processes and systems.
- Understand the data structure of IQVIA to maintain reporting accuracy.
- Run ad-hoc analysis using SFDC, Hyperion, and other data sources to provide business insights.
- Support CRM strategy and efficiencies that align with cross-departmental needs to enable accurate reporting & dashboards, forecasting, analytics, and business insights across the DPS organization.
Qualifications:
- Bachelor’s degree and 3+ years’ experience in Commercial or Sales Operations, or Finance.
- Expertise in MS Excel and Salesforce.
- Expertise in MS PowerPoint, Power BI, and Oracle Hyperion is a plus.
- Excellent oral and written communication skills (in English).
- Hands-on person capable of working and collaborating within a global matrix organization (understanding cultural sensitivities and time zones preferred).
- Highly organized, with multi-tasking skills, efficient in ambiguous situations, and proven ability to meet critical deadlines.
- Experience working in a fast-paced environment with limited supervision and a strong focus on quality.
- Project participation experience is a plus.
- Eagerness to flex with the needs of the business, prioritize as needed, and take on new challenges.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
