YOUR MISSION
- Manage an assigned portfolio of customer accounts based on experience and skill. This includes customer deductions, customer reconciliations, collection calls and account adjustments.
- Run and analyze weekly aging, deduction and top account past due reports finding root cause of issues that delay payments and cause deductions
- Successfully resolve customer disputes w/ limited intervention
- Review deduction claims to ensure rebates/allowances are in compliance with agreements
- Manage collection process of non-valid deductions thru the proper channels and within in the agreed contractual time period with limited intervention
- Contact customers with delinquent invoices and initiating appropriate actions to avoid issues going forward
- Review daily credit holds through review of customer history and/or credit limits and escalating the request to approve if needed to ensure timely release of orders
- Assist Junior and Level 1 analysts with trainings and procedures
YOUR TALENT
- 2-4 years of experience
- Intermediate knowledge with Microsoft Office applications including Excel, Word, and Outlook
- Intermediate understanding of Jesta, SAP and High Radius
- Strong negotiation and problem-solving skills
- Intermediate understanding of Billing, AR, Credit and Deductions procedures
- Intermediate understanding of the deduction process, analysis and resolution with retail Big Box accounts
- Proactive, problem-solving approach to propose positive business solutions
- Self-motivated, positive team player with ability to interact with individuals at all levels
- Proven experience to work independently, prioritize workload and manage multiple priorities
- Proven experience to handle confidential financial information appropriately
- Strong attention to detail, goal oriented, analytical
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.
For additional information, please contact: [email protected]
Top Skills
What We Do
At PUMA, we are in constant pursuit of faster. That extends beyond our support of the fastest athletes in the world. We also work to be fast in how we adapt to and connect with the constantly changing world around us. Through innovative design, iconic footwear and apparel, and authentic partnerships, we aim to always push what’s next in both sport and culture. That hustler’s spirit can be felt across PUMA categories, partnerships, offices, and countries. And we are always in search of talent that can help us set the pace at which sport and culture collide, as well as finding better ways to connect and collaborate with our communities.
PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
