Analyst, Customer Contract Operations

Works independently under close supervision, prepare and submit documents necessary to gain US and foreign regulatory approval / clearance to place new or modified products into worldwide commercial distribution. Provide expertise, make recommendations and give regulatory direction as an integral member of product development and supply chain teams. Regulatory representative on new product development teams to ensure compliance with internal company requirements and compliance with regulatory requirements.

Job Description Summary

The Customer Contract Operations Analyst is responsible for the administration, review and analysis of customer contracts by assessing contract requirements, special provisions, and terms & conditions to ensure compliance with negotiated business terms, regulations, policies, and procedures. This position provides expertise in the management of contract change control and administration duties in the “care” of the customer’s contract. This role will assist in identification, development, and implementation of new contract policies and processes. This role will be a part of the team directly supporting the Pricing Transformation project with relevant required customer contracting information.

MAJOR JOB DUTIES AND RESPONSIBILITIES

• Provides high quality, compliant customer contract administration, including the timely review and execution of renewal agreements, appropriate risk identification and mitigation. 
• Complete all customer documentation related customer contract administration
• Maintain customer portals acting as POC for Avantor registrations
• Maintain up to date database on customer contracts with relevant terms
• Understand and identify contractual risks and commercial considerations to internal stakeholders
• Understands and applies general contracting principles, theories and concepts.
• Assist in developing new contracting policies and processes designed to improve efficiency and meet business needs.
• Coordinates contracting review process with other areas of the business such as legal, finance and 
• Effectively manages multiple contracting priorities in a timely manner to meet the internal and external customers’ needs.
• Ensures final contract documents are consistent with agreements reached during the bid process
• Perform any required reporting or contracting requirements consistent with executed terms and conditions 
• Responsible for ensuring contract provisions are compliant with company policies and procedures.
• Maintains excellent customer relations, both internally and externally. 
• Understands how contracts impact the business, including financial implications. 

QUALIFICATIONS (Education/Training, Experience and Certifications)

• BA or BS Degree or relevant experience
• CCCM, CPCM or CFCM - preferred 
• Minimum 3+ years of contracts and/or procurement experience
• Ability to work collaboratively with cross functional teams.
• Strong background/experience with contract preparation and/or review required 
• Experience  in the  life  sciences  industry  preferred

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)

Typically works in an office environment with adequate lighting and ventilation and a normal range of   temperature and noise level. Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.

A frequent volume of work and deadlines impose strain on routine basis.  Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs. 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.