Customer Contract Operations Analyst (m/f/d)

Are you ready to take your career to the next level? We are seeking a Customer Contract Operations Analyst to join our dynamic global team based in Portugal. Reporting to the USA and working as part of a collaborative team of three, you will play a crucial role in managing and optimizing customer contracts while driving compliance and efficiency. This is an exciting opportunity to make a meaningful impact in a fast-paced, innovative environment.

What We Are Looking For

• Education:
  • BA or BS Degree or equivalent experience required.
  • Certified Commercial Contract Manager (CCCM) and Certified Professional Contract Manager (CPCM) desirable
• Experience:
  • Significant contracts and/or procurement experience.
  • Strong background in contract preparation, review, and administration.
  • Experience in the life sciences industry is a plus.
• Languages:
  • Proficiency in English (written and spoken).
  • Additional language skills are advantageous.
• Collaboration Tools:
  • Ability to work effectively with cross-functional teams and utilize relevant collaboration platforms and software.

How You Will Thrive and Make an Impact

As a Customer Contract Operations Analyst, you will play a vital role in ensuring compliance, efficiency, and excellence in the management of customer contracts. Your key responsibilities will include:

• Administering, reviewing, and analyzing customer contracts to ensure compliance with business terms, regulations, and company policies.
• Supporting the Pricing Transformation Project by providing necessary customer contracting information.
• Identifying, developing, and implementing new contract policies and processes to improve efficiency and meet business needs.
• Managing contract change control and administration duties, ensuring contracts remain updated and aligned with business agreements.
• Acting as the primary point of contact for maintaining customer portals and ensuring accurate customer contract databases.
• Coordinating with legal, finance, and other departments to streamline contract review processes.
• Providing high-quality customer contract administration, including timely review and execution of renewal agreements, while mitigating risk effectively.
• Ensuring final contract documents align with terms agreed upon during negotiations.
• Maintaining excellent customer relationships, both internally and externally.
• Assisting in the identification and resolution of contractual risks and commercial considerations.

Qualifications

• Deep understanding of general contracting principles, theories, and concepts.
• Strong analytical and organizational skills to manage multiple priorities efficiently.
• Proven ability to communicate effectively and maintain strong customer relationships.

Join our team to make a significant impact in customer contract operations while working in a dynamic and collaborative environment in Portugal! If you are ready to take on this exciting opportunity, we encourage you to apply today.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.