AI Content Specialist

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The AI Content Specialist will be instrumental in developing and implementing AI-driven content initiatives. This role requires a blend of creativity, technical proficiency, and strategic thinking to optimize content creation processes and drive innovation. The successful candidate will collaborate with cross-functional teams to ensure our content remains relevant, engaging, and aligned with our brand voice

Key Responsibilities:

• AI Tools & Workflow Optimization:
  • Evaluate, implement, and optimize AI tools to enhance the content creation process.
  • Stay updated on emerging AI technologies and assess their applicability to our content strategies.
• Prompt Engineering:
  • Develop, refine, and maintain prompt libraries for AI tools to ensure maximum efficiency and output quality.
  • Test and iterate prompts to achieve desired content styles and objectives.
• Content Creation & Management:
  • Utilize AI tools to produce high-quality written and visual content, including blog posts, social media updates, infographics, and videos.
  • Ensure all content aligns with organizational goals, audience needs, and established standards.
  • Marketing Campaigns:
    • Support the creation of content strategies for marketing campaigns, including digital, email, video, and social media tactics. Collaborate with product marketing to translate value proposition and messaging into compelling campaign content.
• Trend Analysis & Strategy Development:
  • Lead the tracking, capturing, and capitalizing on the latest social media and industry trends to keep our content on the cutting edge.
  • Propose and test new content ideas to enhance user engagement within our platforms.
• Quality Assurance & Compliance:
  • Ensure all AI-driven content creation complies with legal and ethical standards.
  • Implement quality control processes and perform regular reviews to maintain high standards.
• Performance Monitoring & Reporting:
  • Track content performance using appropriate systems, tools, and techniques.
  • Generate detailed reports to document progress, challenges, and achievements, and present these to stakeholders.

Qualifications

• Education & Experience:
  • Bachelor’s degree in marketing, graphic design, Communications, Journalism, Computer Science, or a related field.
  • Proven experience as a Content Specialist, Content Writer, or similar role, with exposure to AI tools and technologies.
  • Strong understanding of prompt engineering and AI-driven workflows.
• Experience with content management systems (CMS) and digital analytics tools.
• An eye for design and experience with visual content creation.
• Understanding of legal and ethical considerations in AI content creation.
• Soft Skills:
  • Excellent writing, editing, and proofreading skills with strong attention to detail.
  • Strong organizational and project management skills with the ability to multitask and meet tight deadlines.
  • Ability to work collaboratively in a cross-functional team environment.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.