Agency Enablement Specialist

Primary DetailsTime Type: Full time

Worker Type: Employee

Agency Enablement Specialist

• Location: Sydney, open to other office locations
• Type: 2x Full time Permanent Opportunities
• Hybrid role, Happy to talk flexible working

The opportunity

In this exciting role as the Agency Enablement Specialist, you will support the Agency team with operationalisation of the Delegated Underwriting Authority Governing Standards (DUAGOS). You will assist in the strengthening of operational objectives for Delegated Underwriting Authorities (DUAs). You will have the opportunity to work with the Partnership Managers & Agreement Owners within the business, assisting our internal stakeholders be compliant with relevant standards and regulatory obligations. You will gain wide exposure across Agency operations, governance, risk and compliance.

Your new role

In your new role, you will:

• Support the governance of the Delegated Underwriting Authority Governing Standards (DUAGOS)
• Governance over Agency documentation
• Monitoring adherence of governance processes
• Supporting maintenance of Enablement Library
• Completion of Annual Delegated Underwriting Authority (DUA) Appraisals and monthly status reporting for the DUA Governance Forums
• Manage stakeholder expectations ensuring clarity & transparency
• Ensure company processes, procedures and change methodology are followed
• Admin support to the Agency team on Insight management
• Admin support to Agency Enablement Lead with onboarding new DUAs

About you

To be successful in this role, you will have:

• Knowledge and understanding of the General Insurance industry and the intermediated market conditions highly advantageous
• Experience in governance/compliance role
• Highly organised, great attention to detail and structured skillset
• Strong communication skills both verbal and written
• Strong focus on being diligent and detail-oriented and have excellent time management to meet tight deadlines
• Able to work on own initiative and be proactive
• Experience in data visualisation and analysis
• Experience in creating and maintaining process documents
• Detailed understanding of risk management & Intermediate knowledge of statutory/regulatory regime is preferred
• Demonstrated influential interpersonal skills to build strong relationships with key stakeholders
• Knowledge of Microsoft Applications (Excel, Word, SharePoint, Access, PowerBI) preferred

About QBE

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen!

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• The ability to maximise retirement savings through voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
• Additional leave and support through QBE’s Family Domestic Violence First Responder Network
• Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
   

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates
• Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
• Family First accredited employer since 2021

Apply now

APPLY NOW and let’s make it happen! 

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at [email protected]

Skills:

Adaptability, Analytical Thinking, Audit Management, Corporate Governance, Critical Thinking, Customer Service, Intentional collaboration, Legal Consulting, Managing performance, Performance Management (PM), Prioritization, Regulatory Compliance, Risk Management, Stakeholder Management, Time ManagementApplication Close Date: 10/03/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.