Job Title
Aftersales Solutions Advanced Analyst
Job Category
Information Technology
Job Description
What starts with YOU, moves the world!
Hyster-Yale Materials Handling, Inc., a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptionally talented Aftersales Solutions Advanced Analyst based out of either of the following locations: Danville IL, Greenville NC, or Charlotte NC. location.
What You Will Do:
- Write complex queries and develop dashboards and automations using programming languages such as Python, SQL, and DAX, as well as low-code/no-code packages.
- Collaborate with IT to create sustainable dataflows through data engineering, including working with Azure Data Lake to create dataflows and integrations.
- Develop data cleansing workflows and verify the integrity of data used for analysis.
- Enhance operational efficiencies, business automation, and assistive tools.
- Manage KPIs, time series predictive models, dealer KPIs, and self-service external reporting.
- Integrate third-party data sources when necessary.
- Select features, build, and optimize classifiers using various machine learning techniques.
- Create customer-facing sales collateral and business partner reporting suites.
- Collaborate with internal and external aftersales stakeholders to identify opportunities.
Who You Are:
- Analytical Thinker: You possess strong problem-solving skills and can approach complex challenges with a logical mindset.
- Experienced Data Professional: You have a proven track record of working with large and complex datasets, ensuring data integrity and accuracy.
- Innovative and Proactive: You consistently seek out new opportunities and provide actionable insights that drive business improvements.
- Effective Communicator: You excel at conveying complex data concepts to business stakeholders in a clear and understandable manner.
- Highly Organized: You are adept at managing multiple projects simultaneously, ensuring timely and efficient completion.
What You Will Need:
Education:
- Bachelor’s degree in Information Systems, Statistics, Data Science, Data Engineering, or a related field.
- Master’s Degree preferred.
Experience:
- 5-7 years of relevant experience in Data Analytics, Data Modeling
- Experience in aftersales and supply chain work required, with a strong understanding of related business processes and challenges.
- Database development/maintenance and query creation in SQL required.
- Experience with Informatica or other enterprise data management/ETL platforms preferred.
- Experience with Azure cloud platform required, including Azure Data Lake and Azure SQL Database, with a focus on developing dataflows and integrations using Azure Data Lake.
- Experience with Python (NumPy, Pandas, Matplotlib, Seaborn) and DAX required
- Experience with and understanding of Time Series Analysis and Machine Vision Models preferred.
- Proven track record of managing multiple projects simultaneously and delivering results on time.
Skills, Experience & Abilities:
- Excel Mastery: Advanced proficiency in Excel for data analysis and visualization.
- Statistical Analysis: Experience with statistical analysis software (e.g., Minitab, SAS) preferred.
- Predictive Analytics: Ability to construct and interpret linear regression models for predictive analytics.
- Communication Skills: Strong written and verbal communication skills to convey complex data concepts.
- Problem-Solving Abilities: Excellent problem-solving, analytical, and mathematical abilities.
- Listening Skills: A good listener who can understand and address stakeholder needs effectively.
- Professional Learning Attitude: A proactive learner with a professional attitude towards continuous improvement.
- Technical Acumen: Strong technical skills and understanding of data science principles.
- Language Skills: Fluent in English; Spanish speaking is optional but preferred.
Who we are:
Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years.
What we offer:
Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k).
#LI-TE1
#LI-HYBRID
Job Type
Permanent
Time Type
Full time
Work Hours
40
Travel Required
1-10%
Primary Location
HY US Danville, IL
Address
1010 East Fairchild Street
Zip Code
61832
Field-Based
No
Relocation Assistance Available
No
We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.
EOE/Minorities/Females/Veterans/Disabled
Top Skills
What We Do
Hyster® is a leader in materials handling, providing versatile and dependable lift truck solutions for robotics, telematics, electrification, parts, fleet management and forklift operator training that are specific for your industrial application. We manufacture a full line of electric, diesel and LPG forklifts – from warehouse models to high capacity and heavy duty container handlers – that are engineered to move products efficiently and elevate the productivity of your operation
