As an Ad Operations Specialist, you own the QA process for all digital media activities across channels. Your fundamental knowledge of the media landscape will be an invaluable asset to a team of creative thinkers. Owning a relationship with media partners will help you excel in a job requiring fast thinking, accuracy, and versatility.
You will:
- Own the QA process, from campaign set up to launch and maintenance.
- Work with third party vendors to verify creative updates and rotations.
- Work with external partners to troubleshoot campaign issues.
- Have some experience with dynamic ad serving partners (DCO).
- Ensure pixels and tags are firing properly on campaign landing pages.
- Manage deadlines and workflow.
- Own the quality and consistency of your deliverables.
You have:
- 2+ years experience in advertising operations.
- Strong knowledge of CM360 (or another similar like (Google Ads or Google Marketing Platform) and Social platforms.
- Fundamental skills in standard and rich media ad trafficking software for display, video, mobile, search, and other emerging channels.
- Ability to multi-task and meet deadlines while paying attention to details.
- Ability to work effectively under stressful situations and tight deadlines.
- Good project management, planning, and organizational skills.
- Strong problem-solving skills.
- Ability to work independently and seek help when needed.
- Flexibility in a constantly changing environment.
What We Offer:
- Competitive benefits packages
- Vacation, compassionate leave, sick days, and flex days
- Access to online services for families and new parents
- Diversity and Inclusion Board with 12 affinity groups
- Internal learning and development programs
- Enterprise-wide employee discounts
- And more…
At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!
The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.
The ask stems from our want to:
Strengthen opportunity for continuous learning
Improve collaboration and team relationships.
Increase employee engagement
This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.
Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to [email protected].
We are committed to fostering diversity, equity, and inclusion within our candidate pools.
The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.
If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid
If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html
If U.K. based: https://www.gov.uk/consumer-protection-rights
If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx
Top Skills
What We Do
Critical Mass is a digital experience design agency with a relentless focus on the customer. Founded in Calgary in 1996, we have steadily expanded into a group of over 950 people working in 11 offices across North America, Europe, Asia, Latin America, and South America.
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