Administrative Services Manager

THE FIRM

At Alston & Bird, an international law firm, we take pride in our work through impactful communication, collaboration, and community involvement. Our company culture has been recognized for Fortune magazine’s “100 Best Companies to Work For©” for 25 years in a row. This accolade, along with many others, fosters a continuous drive for innovation and professional development amongst our employees. Here at Alston & Bird, we have built a foundation of trust, consistency, and humanity that contributes to our overall success.

JOB DESCRIPTION

The Administrative Services Manager is responsible for overseeing the efficient operation of essential office support services, including the Mail & Shipping Center, Copy and Print Center, Office Supply Center, and local courier services. This role ensures smooth daily operations, manages service contracts, supervises staff, and implements policies to enhance productivity and cost-effectiveness. The ideal candidate is detail-oriented, process-driven, and committed to providing high-quality support services to internal and external stakeholders.
ESSENTIAL DUTIES
Mail/Shipping/Support Service Center Management

• Oversee inbound and outbound mail, shipping, and receiving operations.
• Manage relationships with postal and shipping service providers.
• Develop policies and procedures for efficient mail handling and delivery.
• Oversee local courier service operations, establish and monitor performance metrics for courier vendors.
• Manage the Support Services Desk which includes calls on ordering shipping supplies, cleaning & maintenance requests.
• Ensure compliance with organizational policies and relevant regulations for mail, shipping, and document handling.
• Implement safety protocols for mail and package handling to mitigate risks.
   

Outsourced Vendor Copy and Print Center Oversight

• Supervise print and copy services, ensuring timely and high-quality output.
• Maintain and service printing and copying equipment, coordinating vendor support as needed.
• Monitor supply levels and optimize printing costs.

Office Supply Center Coordination

• Manage procurement and inventory of office supplies to ensure availability while minimizing waste.
   

Budgeting and Cost Management

• Prepare and manage budgets for administrative services, ensuring cost-effective operations.
• Identify opportunities for cost savings and process improvements.

SKILLS NEEDED TO BE SUCCESSFUL 

• 5+ years of experience in administrative services, facilities management, or related operations roles.
• Strong leadership and team management skills.
• Excellent organizational, problem-solving, and communication skills.
• Knowledge of mailroom automation and logistics software.
• Experience negotiating vendor contracts and managing budgets.
• Knowledge of mailroom automation and logistics software
• Excellent communication and interpersonal skills.
• Ability to identify and solve administrative service-related issues.
• Proficient in Microsoft Office Suite.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 50 pounds at times.

EQUAL OPPORTUNITY EMPLOYER

Alston & Bird LLP is an Equal Opportunity Employer does not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status or disability in relation to our recruiting, hiring, and promoting practices.

The statements contained in this position description are not necessarily all-inclusive, additional duties and responsibilities may be assigned, and requirements may vary from time to time.

Professional business references and a background screening will be required for all final applicants selected for a position.

If you need assistance or an accommodation due to a disability you may contact [email protected].

Alston & Bird is not currently accepting resumes from agencies for this position. If you are a recruiter, search firm, or employment agency, you will not be compensated in any way for your referral of a candidate even if Alston & Bird hires the candidate.