Job location is in Sacramento, CA.
Are you looking for a place where meaningful moments are made together?
We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing Specialist, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
As a Coordinator Marketing Specialist, a typical day will include:
Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Where great benefits lead to a life fulfilled.
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Competitive Pay
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
*Benefit eligibility will vary by position
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
What We Do
Hyatt, headquartered in Chicago, is a leading global hospitality company offering 20 premier brands. As of March 31, 2021, Hyatt's portfolio included more than 1,000 hotel, all-inclusive, and wellness resort properties in 68 countries across six continents. Hyatt's purpose to care for people so they can be their best informs its business decisions and growth strategy and is intended to attract and retain top employees, build relationships with guests and create value for shareholders. Hyatt's subsidiaries operate, manage, franchise, own, lease, develop, license, or provide services to hotels, resorts, branded residences, and vacation ownership properties, including under the Park Hyatt®, Miraval®, Grand Hyatt®, Alila®, Andaz®, The Unbound Collection by Hyatt®, Destination by Hyatt™, Hyatt Regency®, Hyatt®, Hyatt Ziva™, Hyatt Zilara™, Thompson Hotels®, Hyatt Centric®, Caption by Hyatt, JdV by Hyatt™, Hyatt House®, Hyatt Place®, tommie™, UrCove, and Hyatt Residence Club® brand names, and operates the World of Hyatt® loyalty program that provides distinct benefits and exclusive experiences to its valued members. The term "Hyatt" is used for convenience on this page to refer to Hyatt Hotels Corporation and/or one or more of its affiliates.
Why Work With Us
Hyatt is proud to have a culture where coworkers become friends and family. Our focus on care for employees and guests has served as the heart of our business and made Hyatt one of the best hospitality brands in the world. As we continue to grow -- even during the most challenging times -- we never lose sight of what’s most important: people.
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