We are Indeed Flex. We Help People Get Jobs. Right now, we’re hiring!
The current staffing model is broken, with low wages and limited opportunities. As flexible work continues to grow, we’re taking a radically different approach: providing job seekers with control, ownership and choice, so employees can find the working patterns and scenarios to suit their lifestyles. In doing so, we aim to revolutionise the industry.
After demonstrating our approach throughout the UK under the Syft brand, we were acquired by Indeed.com in 2019 and we rebranded to Indeed Flex in 2020. With continued independence and phenomenal levels of support we’ve been able to accelerate our mission as we expand throughout the US as well as the UK. Fast growth creates tremendous opportunities - come and join a team of inquisitive, passionate, and driven individuals helping each other grow and building something meaningful!
Main Purpose
Supporting the Finance team in the U.S., you will provide the necessary support and accurate delivery of credit control, billing and invoicing accountability, and collecting on monies not received in a timely manner. This position is crucial in providing firm, fair, and equitable service to clients and partners to ensure long-term, continued relationships are maintained. You will provide additional support across the finance function, not limited to monthly close, general ledger tasks, invoicing, billing, collections, credit control, payroll, taxes, and other duties as required.
This is a temporary contract position, based in our Austin office with a four-day per week on-site requirement, expected to conclude on October 17, 2025.
Responsibilities & Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.
- Manage a growing ledger of 350+ clients and maintain accurate, detailed notes on account statuses, unique processes, and contacts for escalations and issue resolution
- Proactively communicate with clients and partners to resolve outstanding debt and reduce overall debts across U.S. operations
- Collaborate with relevant internal stakeholders such as Account Managers and Sales team on appropriate matters
- Investigate any discrepancies and liaise with relevant internal and external stakeholders for corrections
- Support internal departments and operational escalations to resolve queries effectively
- Amend customer account details where appropriate
- Send statements and copy invoices as requested
- Pursue all avenues to secure remittances from clients and partners
- Raise Credit Note requests where appropriate and other relevant ad hoc administrative duties
- Demonstrated success in a role relevant to billing, invoicing, and collections
- Demonstrated success in a role with overall accounting or finance responsibilities
- Highly proficient with Microsoft Excel / Google Sheets
- Highly proficient with various enterprise software tools such as Salesforce, Slack, ACP, etc
- Exceptionally service-oriented with strong customer service, satisfaction, and retention skills
- Acute attention to detail and excellent organizational, time management, and prioritization abilities
- Independent and capable of completing complex tasks aligned to a general goal with limited direct supervision
- Comfortable working in a fast-paced, rapidly scaling environment with frequent changes and sometimes high levels of ambiguity
- $45,000.00 - $65,000.00 salary per annum
- Performance-based bonus
- Medical, Dental, Vision, and 401K
- Access to all Company & Employee Benefits
- 25 days PTO (prorated) + Birthday Day Off
- 8 Public Holidays
- Duvet days
- Laptop
- Volunteer days
- STIPs (Short Term Incentive Plan)
- Regular team-building events
You’ll fit right in at Indeed Flex if:
- You’re a great communicator and highly collaborative. We’re best when we all pull in the same direction
- You don’t mind doing the work, whatever it is - you can see the impact at the end and you’re in it for the long haul
- Data is your heart and soul - you know you need it to drive you in the right direction
- You’re proactive and always willing to learn
- You can navigate the ambiguity and high levels of autonomy in a scale up environment - you know what we’re about and you want to be a part of it
What We Do
We're Indeed Flex, a revolutionary app for temporary work empowering job seekers with the fastest way to find work that fits their lifestyles.
Through our evolving technology, we're putting work in the palm of people's hands, enabling them to decide where, when, and how they work at the click of a button.
At the same time, we partner with employers to deliver access to high-quality workers - "Flexers", as we call them - matched to their needs.
With the support of Indeed.com, the world's #1 job site, Indeed Flex operates in full autonomy as we strive to transform the staffing landscape by making access to work and job seekers frictionless.
We're expanding rapidly and recruiting the brightest, boldest talent to help us achieve our mission. Want to join our journey?
Why Work With Us
At Indeed Flex, we're progressive people with progressive ideas. That means that we have an incredibly flexible approach to the way we work internally. We believe in nurturing our talent, providing career progression opportunities, constantly adapting to be better and always striving for a great, collaborative and ethos focused culture.
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Indeed Flex Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our hybrid policy allows employees to work however they work best while encouraging in-person collaboration and real-time coordination of crossfunctional groups at our incredible office in the Domain in Austin.
