Mindoula Health Inc. is seeking a highly skilled Accounts Receivable (AR) Manager to oversee the AR and collections functions within our medical billing operations. The AR Manager will be a critical member of the accounting team reporting directly to the Controller, and working closely with the Billing Manager.
Location...
This is a 100% remote position. The AR Manager must be located in the United States.
What you'll do...
- Lead and manage a team of at least two Accounts Receivable team members supporting AR and collections activities.
- Assign collection tasks to team members in alignment with productivity tracking and established performance standards.
- Develop and implement corrective action plans if minimum productivity standards are not met.
- Generate and analyze insurance A/R reports related to mental health billing.
- Oversee the investigation of unpaid insurance claims to ensure they do not age beyond 45 days.
- Resolve escalated unpaid insurance claims, preventing them from aging beyond 60 days.
- Review and manage correspondence from insurance carriers regarding denied claims, overpayments, and adjustments.
- Handle complex outstanding accounts and drive timely resolution.
- Collaborate with the Billing Manager to analyze department trends and recommend operational improvements.
- Contact patients regarding unpaid balances, coordinating payment plans and settlements as needed.
- Communicate with Billing Manager regarding payment and adjustment postings for Accounts Receivable activity.
- Assist with month-end procedures and reports as needed.
What you'll need...
- High school diploma or GED required
- Minimum 5 years of work experience in similar position required
- Medical Billing & Coding Certification is highly preferred
- Proficiency in medical billing software required, EZClaim, Insync, and Availity preferred.
- Must have sufficient endurance and motivation to perform repeated tasks and respond quickly to requests for assistance from providers and company management
- Bilingual in English and Spanish is a plus
- Ability to read and interpret various insurance companies' EOBs from various insurance providers.
- Proficient in iOS, Google Suite and/or Microsoft Office Suite.
- Above average writing and verbal communication skills
- Detail oriented with solid organization and time management skills
What We Do
Mindoula is a next-generation population health management company that delivers data-driven, team-based behavioral health support across the continuum of care. We identify, engage, and serve populations with behavioral health and medical challenges and contract with payers, health systems, hospitals, and primary care practice groups to extend the reach of existing capabilities to integrate behavioral with medical care.
Mindoula deploys tech-enabled teams of case managers, care managers, community health workers, peer support specialists, and psychiatrists to provide 24/7 support to even the most complex and underserved behavioral health populations. Mindoula’s member engagement and predictive analytics technology platform has made the company a market leader in hospital readmissions reduction, collaborative care, care coordination for the seriously mentally ill, and measurement-based psychiatry.
We launched Mindoula because each of us has had personal experience with mental illness, either directly or through a loved one. We realized that the behavioral health system was broken and decided to take it upon ourselves to fix it by focusing on the people we serve, not their diagnoses or symptom sets. Each of us, and everyone we serve, is a person first, and a set of challenges second.
Mindoula Health is headquartered in Silver Spring, Maryland but has operations in VA, DE, PA, WV, LA, NV, FL, NJ, NY, NC, OH, NE, MO, IL, KY, and DC. We are currently hiring multiple positions throughout our many locations, including psychiatrists, psychiatric nurse practitioners, physician assistants, case & care managers and have a particular need at present for skilled tele-therapists looking to work 100% virtually during this unfortunate pandemic.
OUR COMPANIES
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