Accounts Receivable Manager

Our reputation as the world’s expert on hospitality sales enablement is based on our years of research, product innovation and a track record of consistently delivering exceptionally high return on investment to our customers. We have ambitious goals and are expanding our remote team with an eye towards new sales enablement products and technologies for our customers. We are looking for more team members who care passionately about doing a thing right and then seeing how to make it even better. 

This role is work from home with a preference for candidates in the Salt Lake City Metropolitan Area.

What you can expect as an Accounts Receivable Manager at Visiting Media:

In this role you will oversee and manage the accounts receivable function, ensuring accuracy, timeliness, and exceptional customer experiences. This role is critical to our strategic growth and requires a proactive leader with a strong focus on process automation, problem-solving, and data-driven insights. You will also manage and develop distributed team members, including some contractor resources. We anticipate some more of your overall responsibilities to be: 

• Oversee the full accounts receivable lifecycle, including invoicing, collections, dispute resolution, and cash applications.
• Develop and implement automated processes to streamline AR workflows, reduce manual effort, and improve efficiency.
• Leverage NetSuite, Tesorio, and other tools to enhance reporting capabilities and provide actionable insights to leadership.
• Actively identify and address potential issues before they escalate, ensuring a proactive approach to problem-solving.
• Act as the primary point of contact for customer billing inquiries, ensuring timely resolution and exceptional customer satisfaction.
• Collaborate cross-functionally with Sales, Customer Success, and Finance teams to align on strategic objectives and improve customer outcomes.
• Monitor AR aging reports, manage delinquent accounts, and provide regular updates to senior leadership on collection performance and trends.
• Lead and develop a distributed team of AR professionals and contractor resources, fostering growth, engagement, and accountability.
• Support monthly, quarterly, and annual close processes by ensuring accurate and timely recording of receivables.
• Provide insights and recommendations to optimize cash flow and support the company's strategic objectives.

What previous experience will likely set you for success:

• A minimum of 5 years of experience in accounts receivable management or a similar role.
• Proficiency in NetSuite and Tesorio (or equivalent tools) with a strong emphasis on leveraging automation. 
• Experience managing distributed teams, including hiring, mentoring, and developing team members and contractors.
• Bachelor’s degree in Accounting, Finance, or a related field.

What else you need to know:

We know a diverse and inclusive team makes our workplace better. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description and qualifications we encourage you to apply anyway. You may be just the right candidate for this or other roles.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, and a variety of other perks. As a remote company we’ll help ensure you have the tools needed to work from wherever you are. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Visiting Media is an Equal Opportunity Employer. Employment decisions are made without regard to age, race, color, national origin, ancestry, citizenship, religion, creed, disability, veteran status, sex, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.