Accounts Receivable Analyst

Salary Range: $45,000.00 - 48,000.00
Who we are:
Hi, we're SambaSafety and we offer the industry's most comprehensive driver monitoring software. Our mission is promoting safer communities by reducing risk through data insights. Companies trust SambaSafety to keep their employees safe on the roads, price and reduce risk, help protect their brand, their bottom line, and our global community.
We've built an inclusive, supportive, and exceptional culture where every employee is empowered in their role. Don't take our word for it; we've been recognized as a Top Workplace by The Denver Post, Albuquerque Journal, Sacramento Bee, and Built In Colorado. And our employees rate SambaSafety as top-notch, with a rock solid Top Rating on Glassdoor.
What You'll Do:
The primary responsibility of the Accounts Receivable Analyst is to contact customers with past due accounts. Attempt to collect outstanding payments by phone or email and working to resolve any billing issues to bring accounts current. As well as other duties as assigned.
This position reports to the Collections Manager of SAMBA Holdings, Inc., or to other supervisors as assigned.
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Reaching out to customers with overdue accounts, via phone and email to remind them of their outstanding balance and request payment.
• Review customer accounts to review reason for delinquency and determine the best collection strategy.
• Documenting all customer interactions including details of calls, emails, and payment arrangements.
• Ability to clearly explain billing information, negotiate with customers, and remain professional in challenging situations.
• Ability to handle a high volume of accounts and consistently meet collection goals.
• Identify and escalate complex collections issues to supervisors when necessary.
• Special projects as assigned

What You'll Need:

• High school diploma or equivalent.
• Minimum of 3 years' experience in Accounts Receivable
• High Volume experience required
• SaaS experience a Plus
• Additional Eligibility Qualifications
• Profound knowledge of billing technique and procedures.
• Excellent verbal and written communication skills.
• Type and 10-key by touch
• Skilled in MSOffice suite, including Word, Excel, Access, Outlook, and Explorer.
• Continuing Education (Classes consisting of basic accounting, cash management, record keeping, MS Excel, and MS Access).

Benefits and Perks:

• Flexible and generous Paid Time Off and Paid Volunteer Days
• 401k Employer Match
• Generous Healthcare Benefits
• Up to 12 weeks paid time off for maternity leave based on tenure
• Wellness &Tuition Reimbursement
• Flexible Work Arrangements
• Lots of SambaSafety swag & SambaSafety Events

Our team of talented and committed safety professionals is exceptional. At SambaSafety we strive to foster an inclusive culture that supports, encourages and celebrates a wide array of diversity. We are committed to create a space where all employees can show up as their authentic selves every day, and we work to advance employee equality, diversity and inclusion.
SambaSafety provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, and expression or genetics.
Come join us to find out for yourself what all the excitement is about!