Why Work at Reputation?
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Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.
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We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.
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Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.
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Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.
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The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.
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Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.
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Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.
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Our Mission: We exist to forge relationships between companies and communities.
We’re hiring across experience levels and will tailor the role and compensation based on your skills and background. Whether you're early in your career or bring years of experience, we’d love to hear from you.
We are looking for an Accountant with a strong customer service mindset to support cross-functional business partners while ensuring compliance with internal controls and efficient accounting processes. This role helps shape and implement policies and procedures based on best practices, with a focus on improving end-to-end operations. The ideal candidate is collaborative, detail-oriented, and eager to contribute to process improvements within a growing finance function.
Key Responsibilities
• Support accounting and tax compliance efforts for the Indian entity and international subsidiaries
• Ensure accurate and timely bookkeeping and transaction processing on a monthly, quarterly, and annual basis
• Contribute to the preparation of financial statements, reports, and audits across entities
• Ensure financials comply with applicable Accounting Standards and regulatory requirements
• Participate in the completion of India statutory, internal, and tax audits
• Prepare and file TDS and GST returns, and manage related statutory payments
• Support global Record-to-Report processes through preparation of key transactions and reconciliations (e.g., cash, prepaids, credit cards, fixed assets, payroll, accrued liabilities)
• Recommend and implement process improvements and automation opportunities
• Support the design and execution of internal controls across multiple entities and locations
• Contribute to ad-hoc projects and strategic initiatives as needed
Qualifications
• Master’s degree in Finance, Accounting, or a related field; Chartered Accountant (CPA preferred)
• 3–5 years of relevant experience in accounting, financial closing, audit, and tax functions
• Familiarity with Ind AS/IFRS and experience consolidating multinational subsidiaries (preferred)
• Experience at a Big 4 or top-tier advisory firm (preferred)
• Strong understanding of accounting principles and ability to support business operations at scale
• Advanced Excel skills; proficiency in developing PowerPoint presentations
• Strong verbal and written communication and interpersonal skills
• Analytical mindset with excellent problem-solving and troubleshooting abilities
• Ability to collaborate effectively with internal teams and external auditors
• Experience working in fast-paced environments
• Working knowledge of ERP and finance systems such as Workday, NetSuite, FloQast, and ZipHQ
When you join Reputation, you can expect:
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Flexible working arrangements.
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Career growth with paid training tuition opportunities.
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Active Employee Resource Groups (ERGs) to engage with.
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An equitable work environment.
Our employees say it best:
According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton.
Our employees highlight our:
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Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”
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Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.”
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Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”
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Balance- “Great work life balance and awesome team environment!”
Diversity Programs & Initiatives:
Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.
At Reputation, we believe in:
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Diversity: Embracing a culture that values uniqueness.
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Inclusion: Inviting diverse groups to take part in company life.
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Belonging: Helping each individual feel accepted for who they are.
"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation
Additionally, we offer a variety of benefits and perks, such as:
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Health Insurance & Wellness Benefits: Group Health Insurance: Medical Insurance with floater policy of up to 10,00,000 for employee + spouse + 2 dependent children + 2 parents / parent-in-laws
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Maternity Benefits: Medical insurance up to 75,000 INR, 26 weeks of leave for birth, adoption or surrogacy
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Life Insurance: Insurance at 3x annual cost to the company (Term Insurance, GPA)
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Accident/Disability Insurance: Insured at 3x base salary for permanent total disability, permanent partial disability and temporary total disability (GPA)
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OPD: of 7500 per annum per employee
Leaves
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10 Company observed holidays a year (Refer to the Holiday Calendar for the Year)
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12 Casual/Sick leaves (Pro-rata calculated)
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02 Earned Leaves per Month (Pro-rata calculated)
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04 Employee Recharge days (aka company holiday/office closed)
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Maternity & Paternity (6 months)
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Bereavement Leave (10 Days)
Car Lease:
Reputation offers Car Lease Program that allows employees to lease a car with no upfront cost or down payment. They benefit from a fixed monthly lease rental and 20-30% tax savings.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.
Applicants only - No 3rd party agency candidates.
Top Skills
What We Do
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of solicited and unsolicited feedback data into insights that companies use to learn from and grow.