Account Operations Lead

Account Operations Lead

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

The Account Operations Lead is an operational sales support role where you can make your mark by managing sales operational systems and processes, will handle data and information management, in support of sales pursuits. You will implement and configure sales tools, content management and tracking systems. You will also develop and manage catalogue and web-based content, web pages and other online sources for storing and communicating information for sales and partners. Acting as a true specialist, you will enter, update and ensure accuracy of data in sales and client and partner relationship management systems generates regular and ad hoc reports for account teams and leadership. Also, you will advise on improvements and enhancements for design of sales systems and tools. If you have a track record of technology sales success, want to be part of a business area that is growing - with great opportunities, and are ready for your next role, then please apply today!

In a typical day as a Account Operations Lead you would:

• Act as an operational sales support for sales processing activities and process improvement for an assigned area, account or process
• Demonstrates capability and understanding of requirements in all areas of sales processing
• develops client interaction and negotiation skills
• Reviews process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries
• Communicates analysis results to internal stakeholders
• implements specified changes to processes or tool to improve performance and increase customer satisfaction

If you have:

• Bachelor's degree in Business Management or equivalent
• Typically 2-4 years experience in operational support roles
• Experience implementing policies, processes, and analytics methods to support client sales processing
• Ability to apply analytical, statistics and problem solving skills.
• Understanding of business and sales processing tools, systems and practices
• Familiarity with reviewing and interpreting client agreements
• Strong written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales processing plans, proposals, and results and negotiate options

Accountability, Accountability, Active Learning (Inactive), Active Listening, Bias, Business, Coaching, Creativity, Critical Thinking, Cross-Functional, Design Thinking, Empathy, Follow-Through, Group Problem Solving, Growth Mindset, Intellectual Curiosity (Inactive), Interprets Data, Long Term Planning, Managing Ambiguity, Operational Performance, Operations Processes, Personal Initiative, Process Changes, Process Improvements, Sales {+ 4 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#romania#operations

Job:

Sales Operations

Job Level:

Specialist

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.