Account Manager

About Singular.net

Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalising upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their activities and optimise to the most granular level. Singular has offices in San Francisco, Tel Aviv, Seoul, London and Bangalore. We have raised $50M from Norwest Venture Partners, General Catalyst, Thomvest Ventures, Method Capital, Translink Capital, DCM and Telstra Ventures. Our business and team are scaling, and we are looking for ambitious, eager, creative and innovative individuals to join us and help us reach the next level. We have great customers, including leading companies like Lyft, Warner Bros, Airbnb, Yelp, LinkedIn, Microsoft, Zynga, and Match. Now is the time to join Singular!

Job Overview

This is a great opportunity to join a growing sales team and play an integral role in building the foundation of a new function in our sales organization. We are looking for a highly motivated Account Manager with experience in mobile marketing SaaS to serve as the primary commercial point of contact for a portfolio of clients.

This role is highly strategic and focused on scaling up customers across high-growth verticals. You will be responsible for building strong relationships, identifying opportunities to expand revenue, and maintaining best-in-class retention. You will be the dominant driver of revenue growth for our mid-market customer sector and be on the front lines evangelizing our platform to key stakeholders.

What you will do:

• Carry an Annual revenue quota 

• Manage the US/EMEA Mid-Market Customer Portfolio.

• Work to increase customer retention and identify opportunities for upselling additional services or features.

• Work cross-functionally with Customer Success to facilitate timely renewals.

• Educate and effectively communicate Singular's maximum value in complex negotiations.

• Set and track sales account targets aligned with company objectives

• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

• Suggest actions to improve sales performance and identify opportunities for growth

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What you will need:

3+ years of proven renewal, sales, customer success, account management and/or consulting experience.

• Experience with carrying and continually exceeding quota 

• Experience selling SaaS technologies products/technologies

• Proven track record of consistently meeting/exceeding revenue and retention targets, with demonstrated success at maintaining strong & long-term client relationships.

• Ability to manage multiple clients and projects simultaneously in a fast-paced environment.

• Team-oriented and experienced in succeeding in an entrepreneurial environment

• Proven track record of forward and innovative thinking for driving business results

• Demonstrable technical acumen and desire to operate hands-on with Singular product and operational tools (e.g. Salesforce, Hubspot)

• Strong understanding of marketing, analytics, and attribution.

As a proud equal opportunity employer, we're committed to hiring top talent regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We don't just accept differences - we celebrate you being who you are for the benefit of our employees, our products, and our community.