The Account Manager (AM) participates in a virtual account team-selling environment, providing the Prospect/Customer with the primary point of contact within Minitab. In this capacity, the AM will assume the ownership role for their assigned accounts within their geographic or vertical industry territory while driving the identification, qualification and closing of opportunities leading to the generation of both new business (new logos, upsell, cross-sell, services) and renewal revenue. In addition, the AM will facilitate and maintain successful relationships with customers, which will be measured by their reference ability, Net Promoter Score, customer satisfaction levels and increased annual recurring revenue levels.
Demonstrated success could lead to career progression within global sales team.
Experience: 2-3 yrs. previous inside sales experience, customer success roles, or business development roles within the information technology market. Consistent achievement of 100%+ on assigned quotas or MBO’s. Business Intelligence and or Statistical Analytics experience is a plus.
Qualifications: Bachelor’s degree preferred. Associate & Technical College degrees acceptable.
What We Do
Minitab helps companies and institutions spot trends, solve problems and discover valuable insights in data by delivering a comprehensive and best-in-class suite of data analysis and process improvement tools. Plus, a team of highly trained data analytic experts ensures that users get the most out of their analysis, enabling them to make better, faster and more accurate decisions.
For close to 50 years, Minitab has helped organizations drive cost containment, enhance quality, boost customer satisfaction and increase effectiveness. Thousands of businesses worldwide use Minitab Statistical Software, Minitab Engage, Minitab Workspace, Minitab Connect and Quality Trainer to uncover flaws in their processes and improve them.
