Account Manager

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Position Overview:
MillerKnoll is seeking an Architecture & Design Account Manager who will play a critical role in supporting Strategic Relationship Executives (SREs) and Ancillary Relationship Executives (AREs), fostering relationships with small to mid-sized design firms, and acting as a key liaison between clients and our manufacturing teams. The ideal candidate will have strong communication skills, be highly organized, and possess the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities:
• Sales & Client Support
◦ Partner with SREs and AREs to deliver exceptional service to key accounts.
◦ Conduct showroom tours, offering an in-depth understanding of our products and solutions.
◦ Act as a primary point of contact for clients, ensuring timely communication between clients and the factory.
◦ Develop and prepare client presentations
• Project Management & Sample Coordination
◦ Provide material samples to clients as requested, ensuring timely and accurate delivery.
◦ Support project work by coordinating between the client, internal teams, and dealers.
• RFPs & Business Reviews
◦ Participate in the Request for Proposals (RFP) process, providing necessary information and documentation.
◦ Assist in preparing business reviews for clients, providing data-driven insights and recommendations.
• Strategic Planning & Client Tools
◦ Utilize client toolsets to contribute to strategic planning and business development initiatives.
◦ Collaborate with internal team and dealers to develop and implement strategies that align with their project goals.

Qualifications:
• Bachelor’s degree in Architecture, Interior Design, or a related field.

• 3+ years experience in an account management, project management, or design role within the architecture and design industry.
• Strong organizational and multitasking skills, with attention to detail.
• Excellent verbal and written communication abilities.
• Familiarity with the architecture and design process, including material specification, project work, and RFPs.
• Ability to work collaboratively across teams and manage client expectations.
• Experience using client toolsets for strategic planning is a plus.
• Experience in the contract furniture industry is highly desirable.
• Familiarity with MillerKnoll products and solutions.
• Proficient in Excel, Work and Powerpoint
• Knowledge of Salesforce
• Knowledge of Illustrator, Photoshop, InDesign preferred

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

A starting compensation range for this role is $88,600.00 - $111,750.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [email protected].