Account Manager, Strategic Partnerships

Posted 3 Days Ago
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Hudson, OH
Senior level
Marketing Tech • Software
The Role
The Account Manager, Strategic Partnerships will manage a portfolio of strategic partnerships, serve as a primary contact for partners, coordinate projects, develop account plans, track progress, facilitate internal-external communication, and provide administrative support while monitoring KPIs.
Summary Generated by Built In

About PartsSource

PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.  

PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On®, which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.  

Key Responsibilities: 

  • Assist in managing a portfolio of strategic partnerships  
  • Serve as a point of contact for partners, addressing inquiries and facilitating communication. 
  • Primary PartsSource representative for named sites and stakeholders within partnership.  
  • Coordinate and support partnership projects from initiation through execution. 
  • Assist in developing account plans, timelines, and deliverables. 
  • Track project progress and ensure alignment with partnership goals. 
  • Work closely with program owners and cross-functional teams to support partnership activities. 
  • Facilitate communication between internal teams and external partners. 
  • Assist in preparing and delivering presentations and reports for stakeholders. 
  • Monitor and report on key performance indicators (KPIs) related to partnership activities. 
  • Assist in preparing regular reports on partnership performance and outcomes. 
  • Manage partnership documentation and maintain accurate records. 
  • Schedule and coordinate meetings, prepare agendas, and document meeting minutes. 
  • Provide administrative support to program owners as needed. 

Qualifications: 

  • Bachelor's degree in Business Administration, Management, Healthcare Administration, Engineering or a related field. 
  • 5-7 years of experience in program management, with a focus on strategic partnerships. 
  • Proven track record of supporting large-scale partnership programs. 
  • Experience working with executive stakeholders and cross-functional teams. 
  • Strong leadership and team management abilities. 
  • Excellent communication, negotiation, and relationship-building skills. 
  • Strategic thinker with the ability to drive results and manage complex programs. 
  • Experience leading and managing teams within territory or region. 

Benefits & Perks 

  • Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
  • Career and professional development through training, coaching and new experiences.
  • Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
  • Inclusive and diverse community of passionate professionals learning and growing together. 

Interested? 

We’d love to hear from you! Submit your resume and an optional cover letter explaining why you’d be a great fit.

About PartsSource 

Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.  

In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry. 

  • Read more about us here:  

    • PartsSource Named to Newsweek’s List of the Top 200 America’s Most Loved Workplaces for 2024 
    • PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023 
    • WSJ: Bain Capital Private Equity Scoops Up PartsSource 
    • PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List 

     

PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.

Legal authorization to work in the U.S. is required. 

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The Company
Aurora, , OH
509 Employees
On-site Workplace
Year Founded: 2001

What We Do

PartsSource is the leading evidence-based B2B vertical marketplace and supply chain software platform used by the healthcare provider and supplier ecosystem to improve essential clinical operations, staff productivity, costs, asset uptime and supply chain resiliency. Today we help more than 5,000 member hospitals and more than 15,000 clinical sites achieve sustainable savings and efficiencies.

As healthcare’s leading source of the knowledge, processes and components – we can transform your supply chain, the way you work and most importantly, ensure healthcare is always available. In addition to automating the highly complex workflow associated with procurement and vendor management, our team can work with you to identify new opportunities for efficiencies and improved availability, so that your healthcare is always on

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