Account Manager - Private Equity

Reposted 2 Days Ago
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Woburn, MA
Junior
Cloud • Information Technology • Cybersecurity
The Role
The Account Manager is responsible for meeting revenue goals, managing customer contracts, and developing client relationships in the technology sector. Role includes using CRM tools, attending networking events, and maintaining customer satisfaction through consultative sales.
Summary Generated by Built In

Location: New York, NY or New England
About Us 

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out among our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE! 

Position Overview 

Thrive seeks to hire an Account Manager to further accelerate growth on a Local, Regional and National basis.  Individuals applying for this position must be highly motivated, goal oriented and focused on continuous improvement.  Candidate must be willing to work independently in a demanding and dynamic environment.  Due to the consultative nature of the sales process, candidates must also have extremely strong phone and communication skills, technical aptitude, relationship-building ability, cooperative inter-departmental team-building skills, as well as the strong desire to grow revenue, learn the business and fast-track a career path to outside sales. 

The Account Manager position is an excellent opportunity for someone looking to fast-track a career in the technology space.  Thrive provides technical training, sales tools, career path upside and an experienced sales force from which to learn from.  The right candidate will be focused, goal-oriented, enjoy technology, career-driven, eager to learn and shall have a strong passion for competing and making money. 

Primary Responsibilities 

  • Meet or exceed revenue goals as established by the Thrive Senior Management Team through direct and indirect sales efforts 

  • Customer Contract negotiations to attain quota, within pre-approved gross margin parameters 

  • Understand and articulate the company’s value proposition through a consultative sales approach 

  • Establish and qualify pipeline, engaging appropriate resources to develop technical requirements and solutions 

  • Utilize Salesforce.com CRM to maintain account information, funnels and forecasts in order to meet & exceed revenue goals 

  • Maintain knowledge on current technologies & services relevant to Thrive and the overall Technology Managed Services Industry 

  • Recommend and attend relevant Industry Technology & Networking Events. 

  • Attend meetings with qualified prospects at client locations (up to 20% travel outside the territory may be required, most within driving distance in the Northeast US.) 

  • Establish and maintain strong relationships with key contacts of assigned Thrive customers 

  • Act as a customer advocate when an issue arises with a client to help driving the right people at Thrive to optimize the customer experience 

  • Gain client confidence through product knowledge, business needs, and service patterns by regularly observing the delivery and support processes 

  • Audit service requests and projects to maintain a consistent client experience and high level of client satisfaction with a focus on continuous improvement 

  • Proposal and quote preparation 

  • New prospect and customer follow-up 

  • Understand and articulate the company’s value proposition  

  • Additional duties, upon management request 

Qualifications 

  • College Degree with proven academic success or equivalent Military Experience 

  • 2+ Years of sales experience 

  • Goal-Driven  

  • Solution Sales & Technology Aptitude 

  • Career Driven 

  • Excellent grammar, written and oral communication skills  

  • Strong Organizational Skills 

  • Experience and ability to develop a professional rapport, overcome objections and maintain influential demeanor both in person and over the phone 

Preferred Qualifications 

  • Some technology sales and service experience 

  • Previous work with Salesforce.com or equivalent CRM tools 

  • Computer software or hardware experience 

Top Skills

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The Company
HQ: Foxborough, MA
485 Employees
On-site Workplace
Year Founded: 2000

What We Do

Thrive is a leading provider of NextGen managed services designed to drive business outcomes through application enablement and optimization. The company’s Thrive5 Methodology utilizes a unique combination of its Application Performance Platform and strategic services to ensure each business application takes advantage of technology that enables peak performance, scale, and security.

Hundreds of clients rely on Thrive to drive operational efficiencies, security compliance, high availability, and hardened reliability, both on-premise and in the Cloud. The company’s proven approach to managed services enables enterprises all of sizes to realize their goals, for today and tomorrow.

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