The Global Controller oversees general and international accounting, financial reporting, budgeting, and cash management. They ensure compliance with GAAP, manage audits, maintain financial systems and internal controls globally, and support financial policies implementation. They lead teams, perform cash flow analysis, and ensure timely reporting for accounting periods.

The Case Management Specialist will coordinate incident and service requests within IT and Cloud teams, manage ticket queues, provide training, and ensure communication between shifts. The role demands excellent problem-solving abilities, strong communication, and a drive to enhance technical proficiency while supporting users.

As an Associate Engineer at Thrive, you will provide first contact remote support for clients, handle technical ticket updates, triage issues, and escalate tasks when necessary. You will maintain communication through various channels and work towards quick resolution of service incidents and requests while ensuring high-quality customer service.

The Technical Support Engineer will provide remote and occasional onsite support for clients, managing diverse computing environments, and resolving a variety of incidents involving network connectivity, mail applications, and workstation issues. Candidates should demonstrate technical proficiency and strong communication skills while prioritizing customer service and collaboration within a team.

The Client Success Manager will manage the client experience from onboarding to ongoing support, ensuring problems are resolved efficiently. Responsibilities include client training, handling inquiries, and collaborating with teams for quality improvements.

The Manager of Client Success will lead a team focused on increasing client satisfaction and retention, managing team performance and processes, fostering collaboration, and addressing client needs to drive adoption of Thrive's portal while supporting overall revenue growth.

The Client Success Manager - Team Lead will mentor team members, manage client relationships, and improve client satisfaction while analyzing performance metrics. Responsibilities include assisting with escalations, training clients, and managing client success KPIs. This role fosters a positive client-centric culture and collaborates with various internal departments to enhance service delivery.

The vCIO will manage client relationships, provide technical guidance, conduct audits, and support cybersecurity initiatives. They will work closely with clients' C-Suites to assess needs and enhance technology practices. Responsibilities include gap analysis, financial forecasting, compliance recommendations, and continuous improvement feedback to Thrive management.

As a vCIO, you'll manage client relationships, providing strategic technical advice, facilitating cybersecurity programs, and ensuring operational resilience. Collaborating closely with client leadership, you will conduct technology audits, assist with risk mitigation, and foster long-term partnerships while supporting budget forecasting and compliance needs.

The Systems Engineer at Thrive handles remote client support, manages technical troubleshooting, and interacts with clients across diverse computing environments. Key responsibilities include analyzing client/server issues, resolving incidents, consulting on applications, and maintaining communication throughout the technical process.

The Systems Administrator will provide remote client support, conduct incident analysis, troubleshoot server and network issues, develop client standards, and mentor other engineers. The role requires strong technical knowledge and excellent communication skills to resolve complex IT problems and improve service delivery.

The Incident Response Analyst will work within the Security Operation Center to monitor and enhance customer security, respond to and investigate cybersecurity incidents, and develop playbooks for incident response procedures. They will analyze security data and ensure playbooks are effective and up-to-date while collaborating with cross-functional teams for security strategy alignment.

The Network Engineer will provide support for both onsite and remote clients, analyzing network issues, ensuring security, and maintaining infrastructure standards. Responsibilities include troubleshooting diverse network environments, developing best practices, monitoring performance, and mentoring team members. The role demands strong communication and problem-solving skills in a fast-paced setting, focusing on continuous improvement of client network systems.

The Systems Engineer will provide remote client support, handling incident resolution across diverse computing environments. Responsibilities include troubleshooting workstation, server, and network issues, documenting environments, consulting clients on applications, and escalating tickets as needed while maintaining clear communication with clients.

As a Client Support Engineer, you will diagnose and resolve technical issues for end-users, provide training, and assist with PC hardware and software. You will handle service tickets, communicate solutions, and work closely with engineering teams to support client needs.

The Senior Systems Administrator is responsible for managing technical operations for diverse clients, addressing escalated technical issues, participating in client infrastructure reviews, and mentoring junior engineers. The role involves strategic account management and technical oversight, with a strong focus on communication between technical and non-technical stakeholders.

The Client Support Engineer will provide full-time onsite support at client locations, handle various IT incidents, analyze networks, repair hardware, assist remote engineers, and communicate effectively with clients while maintaining high service standards. Experience in desktop support and technical troubleshooting is essential.

The Technical Support Engineer provides on-site and remote support for client computers, diagnosing hardware, software, and network issues. They resolve end-user problems, assist with onboarding new offices, and work closely with other IT staff to manage technical support tasks.

As a Network Engineer, you will support and maintain various hardware devices in a collaborative environment, focusing on LAN/WAN services, troubleshooting, and implementing configurations. Responsibilities include infrastructure design communication, documentation review, technical leadership, and pursuing certifications while working independently on network management.

The vCISO provides strategic oversight for Thrive's clients' Information Security Programs, assessing current frameworks, developing risk-based strategies, managing compliance, and serving as an advisor for executive leadership. Responsibilities include conducting risk assessments, coordinating security measures, and mentoring technical resources to enhance organizational security.