Account Manager (M/F/D)

Avantor is looking for a Major Key Account Manager to join our Strategic Sales team in the UK.

MAJOR JOB DUTIES AND RESPONSIBILITIES

• Relationship Management: Take lead responsibility for driving mutually successful partnerships with allocated accounts. These will be the largest and most important contracts within the Strategic Partner. Develop and maintain relationships with senior level management at customer organisations to uncover new business opportunities. Collaborate with and orchestrate the broader internal network. Improve and develop Avantor’s broad relationship with allocated key accounts.
• Strategy Development: Lead development of tactical plans to deliver company goals and maximise revenues and profits. Roll out and manage initiatives and business development plans as agreed with leadership to achieve maximum growth. Effectively communicate customer strategies, market indicators and future direction to internal management and work closely as a subject matter expert with the wider Biotech team to implement initiatives successfully.

• Targets: Meet/exceed set targets. Be a key part of delivery of all KPIs assigned to the Biotech Segment team including for example across customer engagement, opportunity generation, funnel management, sales growth and portfolio development.
• Visits: Achieve a minimum of 10 customer visits per week.
• Business Development: Work with internal and external teams to initiate and drive new business opportunities. Deliver market development plans to deliver future potential. Work with other key players to ensure effective communication across business units. Maintain and develop partnership relationships with both internal and external customers and key suppliers. Take the key responsibility for understanding the various strategies of customers and key industry players.

• Management: This role has no line management responsibility, but provides leadership and support to the Strategic Partner UK Team and associated Account Managers and Specialists. As such responsibility is to build expertise to be able to guide teams through projects and opportunities, coach and develop team members so that they have the direction, skills and tools to achieve their targets, providing regular coaching and performance feedback.
   
• Performs other duties as assigned including forecasting, strategy development and other ad-hoc projects to support the Strategic Partner initiatives.

QUALIFICATIONS (Education/Training, Experience and Certifications

• Degree level achievement in a Scientific or Technical related area
• Proven track record of sales management within the scientific / technical industry or equivalent
• Experience of working in a high paced and target driven environment
• Experience in delivering accurate forecasting, budget planning and in-depth business reviews
• (internally and externally)
• Experience of utilising, manipulating and interpreting data in Excel
• Experience of utilising and designing presentation slide decks within PowerPoint or equivalent and high-level presenting skills
• Full UK driving licence
   

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES (Those necessary to achieve conformity of products and services)

• Strong background in science – particularly life science techniques and processes
• Ability to demonstrate a record of success in a previous key account sales role is highly desirable, particularly in the pharmaceutical market.
• An ability to network throughout a complex customer, developing multiple partnership-based relationships in a range of departments with contacts demonstrating an array of personality types.
• Strong project management skills with an ability to influence others in a matrix environment.
• Should be based within one hour of Cambridge and hold a full UK driving licence.
• A proactive attitude with good time management.
• Knowledge of the customer base.
   

ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT

• Frequent travel around UK with ad-hoc travel abroad as required.
• Minimal physical effort is required. Work is mostly sedentary but may require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
 

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.