Account Manager - Limassol

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services.
To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. 
Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.  

About the Role

We are looking for an Account Manager who will play a critical role within Cyprus sales team and pro-actively generate sales by working with Viva.com’s existing customer base to increase our product & service footprint, retain customers looking to close their account and reignite sales activity.

As an Account Manager, you will work with the wider sales, customer services and technical teams to execute sales strategies, engage with customers, promote Viva.com full range of services, identify customer needs, negotiate best outcomes for both Viva.com and the customer and close deals.

Responsibilities

• Work with existing Viva.com customers to develop and execute sales strategies to expand Viva.com’s revenue;
• Make a positive and compelling presentation of the products and services driven by your in-depth understanding of the market and the product, services features and advantages for the specific prospect;
• Identify customers with declining revenue trends, account closure notifications or dormant accounts;
• Develop relationships with decision makers within your book of business;
• Be responsible for account mapping and coordinating effective meetings with the appropriate external decision makers expanding the customer relationship;
• Ensure permanent presence on the market and positive image of the offers of Viva.com;
• Own the full sales cycle covering account development, deal structuring and negotiating to close the sale.

To be considered you should have:

• Possess a proven record of accomplishment of achieving sales targets;
• Experience in the Payment Industry is a plus;
• The Account Manager is expected to commute by car to client meetings for various purposes, including presentations of new products or features, POS replacement, and specific tests that need to be performed for existing clients;
• Strong presentation skills, particularly for phone or video meetings, are required;
• Be able to identify customer technical and commercial requirements to craft solutions;
• Be a confident negotiator to achieve win-win commercial agreements and close sales;
• Possesses collaboration skills, able to work with a wide range of people to get stuff done;
• Hold a strong interest in technology, with the desire to become a payments subject matter expert;
• Professional use of English.

• Competitive salary package;
• Sales bonus scheme;
• Tools and equipment;
• Career and competencies development;
• Modern workspace environment;
• Private medical insurance.