Account Manager, Key Accounts

Posted 4 Days Ago
Be an Early Applicant
New York, NY
Hybrid
Mid level
Fintech • Machine Learning • Software • Business Intelligence • Financial Services
We're building a way to unlock the private market. Join our collaborative, passionate, and customer-centric team.
The Role
The Account Manager at Grata will drive growth within key accounts by executing account growth strategies, overseeing renewals and upsells, and fostering strong relationships with decision-makers. Responsibilities include leading negotiations, maintaining organizational maps of clients, and collaborating with internal teams to improve service delivery while meeting revenue targets.
Summary Generated by Built In

New York, NY

Grata is the leading private market dealmaking platform. We make it easy to find, research, and engage with private companies. Our platform has the most comprehensive, accurate, and searchable proprietary data on private companies, their financials, and their owners.

We help leading investors (PE/growth), investment bankers, management consultants, and corporate development teams discover and win more deals. Grata has over 700 customers and has been widely recognized as the market leader by G2, PE Wire, and more.

We are seeking a dynamic and results-oriented Account Manager to join our team and take ownership of driving growth within our key accounts (investment firms, investment banks, and corporations). You will proactively interact with senior stakeholders on a regular basis, building rapport and credibility to drive end-users towards our services, and decision makers to higher value contracts. This role will involve strategic account planning, upselling and cross-selling, and collaborating with internal teams to ensure the ongoing successful delivery of services and solutions.

Grata is a hybrid company, which means our employees work from our NYC office (near Bryant Park) on Mondays, Tuesdays and Thursdays.

At Grata, we will expect you to:

  • Develop and execute account growth strategies that align with customer goals and Grata’s company objectives, aiming to grow the partnership through account expansion and enterprise subscription sales.
    • Identify, pursue and close upselling and cross-selling opportunities within your territory
    • Expand the use of Grata beyond current user groups by identifying and closing new user groups within customers in your territory
  • Lead commercial negotiations in your territory for renewals, upsells, and new contracts, ensuring favorable terms for both the client and Grata.
  • Build lasting relationships with decision makers leveraging product, customer and market knowledge to tailor regular interactions (in person, video call, email and phone) to each contact  
  • Maintain up-to-date client organizational maps including leadership, influencers (both users and financial) and key decision makers to track the progress of expansion efforts
  • Collaborate with internal stakeholders. As the voice of your customers provide regular and productive feedback to cross-functional Grata teams (such as product, engineering, and marketing) to enable continuous improvement of our platform
  • Consistently exceed quarterly and annual revenue targets within your territory


What we are looking for:

  • You have 4-5 years of experience in a customer-facing role, with demonstrable success managing renewals and upsells.
  • You have experience managing key/enterprise level accounts, and managing customers across different product lines.
  • Commercially oriented mindset with emphasis on contract renewal and negotiation of mutually beneficial outcomes
  • Ability to work in a feedback driven environment, share ideas, seek opportunities for improvement and contribute to the growth of others
  • Successful candidates will be: innovative, persuasive, creative and have a genuine curiosity in their clients’ business. They will be goal and results-oriented, optimistic and smart, with a value added mindset, a proactive approach to the role and the ability to adapt to change and of course, nice
  • Well-organized, with a high attention to detail, you are a resourceful problem solver and can manage multiple simultaneous work streams
  • Self-starter, who can develop strategies, establish and organize daily activities to execute those strategies working as a fully independent contributor


Benefits & Perks:

  • Medical, dental, vision plans: we offer plans with 80% coverage of premiums for employees
  • Company-sponsored lunch through Grubhub on a weekly basis
  • Unlimited PTO policy 
  • Flexible Work Location (FWL) policy that allows you to work from home 24 days of the year
  • Other benefits: 12 weeks of parental leave, 401k, pre-tax commuter benefits, dog-friendly office

Grata is committed to providing competitive cash compensation and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in New York City, the estimated total compensation for this role is $150,000-$160,000 per year.

Grata is proud to be an Affirmative Action, Equal Opportunity Employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Grata considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Grata is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. 

If you need assistance or an accommodation due to a disability, please let your recruiter know. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

The Company
New York, NY
72 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Grata is the first private intelligence search engine for company discovery, providing a single source of truth to find small to middle market private companies. We are developing cutting-edge search technology leveraging NLP and ML to automate the B2B research process on millions of small and medium businesses in the U.S. We’ve recently experienced significant growth and raised capital from top investors who built Google and transformed the finance industry.

Despite making up nearly half of the US economy, private companies are notoriously difficult to find and engage even for the most innovative dealmakers.

In the past, finding the right small and mid-market companies for a deal has required a massive effort, and a bit of luck. This hurts target companies too, who often miss out on game changing opportunities as they are practically invisible.

So, what if there was a different, better way to do business? A solution that gave innovative dealmakers an edge? A tool to help them find the right company - at the right time?

That's why we created Grata - to make that difference.

Our private company intelligence engine streamlines the process of finding the best companies to target: making it easier and faster to gain visibility into the entire market, gather relevant intelligence on target companies, build bespoke lists, and find similar companies to uncover more of the best opportunities in less time.

Why Work With Us

Our employees have an ownership mentality and are hyper-focused on the success of the organization, evolving our product, and constantly look to make Grata better every day. Grata takes a no-ego approach to collaboration on, regardless of experience, title, or seniority, everyone knows their voice will always be heard.

Gallery

Gallery

Similar Jobs

Kustomer Logo Kustomer

Account Manager

Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Remote
2 Locations
175 Employees

Rokt Logo Rokt

Account Manager - Japanese Speaking

Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software
New York, NY, USA
800 Employees
105K-110K Annually

Rokt Logo Rokt

Strategic Account Manager

Artificial Intelligence • Digital Media • eCommerce • Marketing Tech • Software
New York, NY, USA
800 Employees
120K-170K Annually

Block Logo Block

Strategic Account Manager, SEL/Services

Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
Remote
Hybrid
New York, NY, USA
12000 Employees
130K-234K Annually

Similar Companies Hiring

Stepful Thumbnail
Software • Healthtech • Edtech • Artificial Intelligence
New York, New York
60 Employees
HERE Technologies Thumbnail
Software • Logistics • Internet of Things • Information Technology • Computer Vision • Automotive • Artificial Intelligence
Amsterdam, NL
6000 Employees
True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account