Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
We are looking for an Account Executive to join and help build our sales team in North America. The sales team is responsible for attracting new merchants and contractors to offer their customers payment options through Upgrade.
What’s unique about this role is that you’ll be joining our team at the ground floor. If you’ve ever dreamed of working at an early stage start-up, this role will allow you to contribute well beyond the scope of a normal AE role, and to have a hands-on opportunity to help create a business from the ground floor. You’ll be able to do all of this under the umbrella of an established Bay-Area FinTech without the risks that most early stage start-ups face. Our future leaders will likely come from this initial group of entrepreneurial sellers, so come join us and help build something great in Atlanta.
What You’ll Do:
- Have a desire to not only sell, but to shape go-to-market offerings and sales processes
- Own the entire end to end sales cycle from create to close
- Maintain a robust sales pipeline within target accounts and track in Salesforce
- Develop key relationships with your clients at the C Suite level and cultivate lasting relationships with customers
- Refine and deliver sales presentations to customers
- Consistently overachieve targets through a customer-obsessed approach
- Engage in and champion the proper culture and processes for a motivated, balanced, and highly efficient team capable of scaling up at later stages of organizational maturity
- Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
- Regularly iterate messaging that will scale our outbound prospecting engine
- Partner with the Sales and Customer Success leadership teams to develop account-based sales strategies to uncover value for all go-to-market department leaders
- Drive activity using multiple channels and resources inside and outside the organization. Prospect and generate relationships with new customers
- Adopt and execute high-velocity selling methodologies
- Have a passion for driving customer adoption and satisfaction
What We Look For:
- Minimum of 2+ years of experience in SaaS or Channel full sales cycles or highly relatable functions
- Interest in not just performing the AE role but in helping shape a new offering’s go-to-market
- Willing to travel up to 25% of time
- Experience in developing trusted relationships with new customers
- Effective presentation and communication skills
- Self-driven and track record in exceeding goals
- Strong collaborator with cross-functional teams to succeed in managing projects and deal cycles of all sizes
- Adaptability - you understand that change is constant, and you embrace it. You’re agile and resilient. You move quickly and encourage continued improvement
- Strong work ethic and competitive mindset. You always want to be at the top of the leaderboard
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
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For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Top Skills
What the Team is Saying
What We Do
At Upgrade, we like to tackle big problems and create innovative products that make a meaningful difference in people's lives. We don't have all the answers but we always help each other, look for ways to improve, move fast, and act as owners to make credit more affordable for millions of families across America.
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Upgrade, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
