Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
Responsibilities
- Develop a solid and trusting relationship between clients and company
- Managing relationship with key accounts by continuously proposing solutions that meet their objectives
- Managing communication between key accounts and internal team
- Working closely with operations team to monitor performance to meet key account performance objectives through cross-functional efforts
- Analyze key accounts performance to identify the problem to develop initiatives and propose practical solution to operations team to achieve the key account’s objectives and achieve targets
- Planning and presenting reports on account progress, goals, and initiatives to internal and external stakeholders
Requirements
- Minimum Bachelor’s Degree in Marketing Management, Communication, Business, or related major
- Excellent interpersonal skills with aptitude in building relationships with professionals and partners
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Excellent in problem solving and negotiation
- Having related experiences in logistics companies or startup company would be preferred
- A determined person, curious, initiative, eager to learn, persuasive, and energetic
- Excellent in Microsoft office
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What We Do
Ninja Van Group is a tech-enabled logistics organisation, backed by marquee investors including GeoPost, Alibaba Group, and B Capital Group. Launched in 2014 as an e-commerce express logistics company, it reached 100% network coverage by 2018 with over 2,000 stations and hubs across Southeast Asia. Today, around two million parcels course through its network daily. A decade of operations fortified Ninja Van Group’s e-commerce express network, enabling concurrent diversification across the realms of e-commerce and express logistics. To maximise its scale in e-commerce, Ninja Van Group offers a comprehensive suite of solutions – from digital to full-funnel marketing – to help shippers sell better. As a springboard for expansion beyond e-commerce, Ninja Van Group's e-commerce express network lays the groundwork for venturing into other express verticals, including business-to-business inventory restocking and cold chain.
