Our award-winning technology powers conversations with customers for some of the world’s largest enterprises. We believe that combining the human touch with technology is the best way to create amazing customer experiences. When human abilities such as problem-solving, creative thinking and relationship building are enhanced with technology... magical moments happen.
The Role
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our SDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do
- Drive new logo and expansion opportunities within community financial institutions and credit union markets.
- Develop deep expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
- Leverage data-driven insights and compelling ROI analyses to guide clients toward innovative solutions that drive business value.
- Showcase the transformative impact of Glia's platform through compelling value propositions and demonstrations.
- Leverage your negotiation skills to secure multi-stakeholder contracts and navigate intricate buying processes.
- Collaborate with Sales leadership to refine our sales strategy and tactics for this critical market segment.
Qualifications
- 3+ years of proven success in B2B SaaS sales, consistently exceeding targets throughout the sales cycle, from prospecting to closing.
- Demonstrated expertise selling to community financial institutions, credit unions, or related industries, with a deep understanding of their unique challenges and ability to position Glia's solutions as a compelling value proposition.
- Experience selling to multiple stakeholders within a buying committee and navigating complex sales processes involving cross-functional teams.
- Ability to collaborate cross-functionally with marketing, business development, and other teams to create engaging cadences, meetings, webinars, and provide valuable feedback on marketing tactics.
- Exceptional communication and presentation skills across various channels, including phone, email, and virtual meetings, with the ability to articulate value propositions, handle objections, and build rapport with decision-makers.
- Mastery of advanced sales methodologies (e.g., MEDDPIC, Command of the Message) and a strong working knowledge of the sales tech stack (Salesforce, LinkedIn Sales Navigator, ZoomInfo, Salesloft, etc.).
- Thrive in a fast-paced, dynamic environment with a high volume of activity.
- Aspiration for career growth into leadership roles, with mentorship and team lead experience being a plus.
- Experience selling cloud contact center solutions or related customer experience technologies is a plus.
- Bachelors Degree
Benefits:
- Stock options and Competitive salary
- Professional development support (trainings, courses, conferences, books, etc)
- Access to all the latest tools and equipment you’ll need
- Sports compensation, reimbursement for therapy, counseling sessions
- Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
- Diversity: 25 countries represented
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team is using only glia.com mailboxes for coordinating interviews, providing updates and sending documents. Our hiring process involves an introduction, and practical and team interviews, followed by a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via [email protected]
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Top Skills
What We Do
Glia enables companies to deliver an in-person customer experience online. With a single line of code, companies can identify and engage their highest-value web visitors through video, voice, chat, and CoBrowsing to increase online conversions and improve customer support.
