Search the 20 jobs at Glia

The Regional Channel Manager is responsible for managing existing channel partners and recruiting new ones to drive sales in the designated territory. Duties include providing product training, building relationships to uncover business opportunities, and collaborating with marketing to enhance brand awareness.

As an Associate Conversational Consultant at Glia, you will assist in optimizing conversational experiences for financial institution clients, focusing on the virtual assistant's configuration and deployment. You will help clients address their unique challenges, working with various teams to ensure project success while fostering long-term partnerships. Your role includes improving customer experiences and sharing knowledge within the organization.

The Launch Manager at Glia will oversee client onboarding for their products, managing multiple projects, serving as an advisor, and ensuring timely deliverables. Key responsibilities include creating project artifacts, coordinating with teams, and providing training to clients.

The Technical Support Engineer at Glia will resolve technical inquiries, assist in customer integrations with Glia's Digital Customer Service platform, troubleshoot issues, and collaborate with engineering and product teams to enhance customer experiences. The role requires strong communication skills and technical knowledge, particularly in web technologies and RESTful APIs.

The Executive Assistant will provide organizational and administrative support to the COO and GTM Leaders, manage complex calendars, handle expense reports, develop presentations, coordinate travel, and execute events. Excellent communication and time management skills are essential, along with the ability to maintain confidentiality.

As an Entry-Level Technical Support Engineer at Glia, you will assist customers in resolving technical issues, provide proactive guidance, work with developers on integrations, and collaborate with internal teams to report bugs and implement best practices through Glia’s Digital Customer Service platform.

As an Enterprise Account Executive at Glia, you'll be responsible for driving revenue by closing deals with major insurance organizations. You'll use a consultative approach to sell and will need to develop expertise in digital transformation and customer experience. Your role involves creating ROI analyses and negotiating large contracts with stakeholders.

As a Senior Technical Account Manager, you'll ensure client satisfaction and success by working closely with Customer Success Managers and Solutions Architects. This role involves driving platform utilization, resolving technical issues, analyzing performance metrics, and implementing system configurations to enhance customer engagement with Glia’s solutions.

As a Senior Technical Account Manager at Glia, you will ensure client satisfaction by serving as a key technical resource, collaborating with internal teams, and enhancing platform utilization. Responsibilities include troubleshooting, recommending strategies, analyzing performance, and fostering client relationships within technical environments, while also improving Glia’s products based on customer feedback.

As a Senior Technical Account Manager at Glia, you will enhance client satisfaction by driving platform usage and providing technical optimization. You'll collaborate with Customer Success Managers and Solutions Architects, troubleshoot issues, implement strategies, and build strong relationships with clients' IT teams to optimize service delivery.

The Sales Engineer at Glia will engage with large enterprises to demonstrate technical expertise during sales processes, manage proofs of concept, and collaborate with teams to drive revenue growth. Responsibilities include addressing business and technical questions, conducting risk analysis, and leading project management efforts.

The Implementation Engineer at Glia is responsible for deploying and configuring the Unified Interaction Management platform by leading technical discovery sessions, designing and validating solutions, and providing guidance throughout the implementation lifecycle. The role includes managing multiple projects, ensuring technical success, and delivering training to clients.

As a Senior Technical Support Engineer at Glia, you'll resolve complex technical problems for clients, enhance integrations with Glia's technology, collaborate with product and engineering teams, conduct troubleshooting, and guide clients on best practices while maintaining high standards in customer support.

As an Account Executive at Glia, you will enhance revenue growth by targeting enterprise accounts and nurturing leads. You will develop expertise in digital transformation, employ strategic sales techniques, and negotiate large contracts while showcasing the value of Glia's platform through ROI analyses.

As a Channel Operations Associate, you will support the channel program by onboarding partners, managing the partner portal, tracking certifications, collaborating with internal stakeholders, overseeing lead processes, and analyzing partner performance reports.

The Customer Success Enablement Manager will develop onboarding and ongoing training for the post-sale organization to enhance customer adoption and retention of Glia’s technology. This role requires measuring performance, facilitating training sessions, and collaborating with key stakeholders to ensure effective enablement programs are in place.

The Technical Account Manager at Glia will ensure client satisfaction by driving platform adoption and resolving technical issues. Responsibilities include collaborating with Account Teams, analyzing agent productivity, monitoring integrations, and contributing to product improvements through customer feedback.

As a Customer Success Manager at Glia, you'll manage strategic relationships with key clients, provide direction on utilizing the platform, create performance reports, and collaborate across teams for optimizing client experiences and driving value with SaaS solutions.

The Technical Account Manager at Glia ensures client success by collaborating with internal teams to enhance platform utilization and resolve technical issues. Responsibilities include analyzing agent productivity, recommending new strategies, and developing strong technical relationships with clients. The role emphasizes proactive guidance in troubleshooting and contributing to product improvement.

The Office & Culture Specialist will support the People Ops team, overseeing the Tallinn office, organizing internal events, and enhancing the work environment. Responsibilities include facilitating communication with partners, coordinating work anniversaries, and assisting with onboarding new employees.