Search the 16 jobs at Glia

As a Technical Support Engineer at Glia, you will troubleshoot technical issues for clients, manage technical integrations, and collaborate with various teams to enhance customer experience with Glia’s Digital Customer Service platform. You will provide exceptional support while fostering communications between technical and non-technical staff.

As a Senior Client Engineer at Glia, you will resolve complex technical problems for customers, provide proactive guidance on using Glia’s technologies, and perform troubleshooting on integrations while maintaining high standards of customer service. You will collaborate with clients’ and internal teams to manage technical inquiries effectively.

As an Executive Assistant at Glia, you will support executives by managing calendars, coordinating meetings, handling travel arrangements, and developing presentations. You will also participate in special projects, manage expense reports, and carry out operational duties in collaboration with HR and Operations teams.

As a Client Engineer at Glia, you'll resolve technical inquiries, help clients achieve goals using Glia’s platform, and manage integrations for clients. Responsibilities include collaborating with clients' developers, conducting troubleshooting for bugs, and implementing best practices while working in a fast-paced environment.

The Enterprise Account Executive is responsible for driving revenue by closing deals with major insurance organizations, developing expertise in digital transformation and customer experience, and creating ROI analyses. The role involves negotiating and closing large contracts and requires strong communication skills and a track record of sales success.

As a Technical Account Manager, you will ensure client satisfaction by collaborating with various teams, driving platform utilization, resolving technical issues, recommending system configurations, and monitoring system integrations. Building strong relationships with clients' IT teams and analyzing operational efficiencies are key responsibilities.

As a Technical Account Manager at Glia, you'll collaborate with various stakeholders to ensure client satisfaction and platform utilization. Responsibilities include troubleshooting technical issues, implementing new strategies, analyzing performance metrics, and maintaining integrations with external systems. Your role requires a strong understanding of CCaaS solutions and a proactive approach to problem-solving while building strong relationships with clients' IT teams.

The Technical Account Manager at Glia will ensure client success by collaborating with Customer Success Managers and Solutions Architects, driving platform utilization, resolving technical issues, and enhancing customer relationships. This role requires a deep understanding of customers' technical environments and proactive guidance to improve efficiencies. Responsibilities include managing integrations, configurations, and reporting, as well as providing feedback for product improvement.

The Sales Engineer at Glia will support the sales team, leveraging technical expertise in SaaS technology to assist large enterprises. Responsibilities include technical sales engagements, conducting product demonstrations, managing proofs of concept, and facilitating project management efforts while providing ongoing technical guidance to customers throughout their journey with the company.

The Account Executive will focus on generating new revenue from select enterprise accounts, nurturing leads, and collaborating with Sales leadership to expand Glia's growth strategy while showcasing the value of their digital transformation platform.

The Customer Success Enablement Manager at Glia is responsible for creating and administering onboarding and ongoing training programs for Customer Success Managers and Launch Managers. They will work directly with the executive team to measure performance and ensure customer adoption of Glia’s technology, enhancing customer experience and retention.

As a Technical Account Manager, you will collaborate with teams to ensure client satisfaction, promote platform utilization, troubleshoot technical issues, recommend configurations, analyze performance metrics, and strengthen relationships with customers' IT teams, all while contributing to the enhancement of Glia’s solutions.

As a Customer Success Manager at Glia, you will manage ongoing relationships with key clients, providing strategic advice and ensuring they derive maximum value from the platform. Your responsibilities include creating reports, collaborating with internal teams, and developing training initiatives while leveraging your expertise in complex SaaS products.

As a Technical Account Manager at Glia, you will ensure client satisfaction, drive platform utilization, and resolve technical issues while fostering relationships with clients' IT teams. You will collaborate with Customer Success Managers and Solutions Architects to enhance client experiences and contribute to product improvements.

As a Regional Channel Manager at Glia, you'll recruit and manage channel partners while driving sales through strategic engagement and training. Responsibilities include onboarding new partners, overseeing the sales funnel, and collaborating with marketing to enhance brand awareness.

The Regional Channel Manager at Glia is responsible for recruiting, enabling, and managing channel partners, enhancing sales opportunities, and conducting trainings. This role involves building strong partnerships, overseeing the sales funnel, and collaborating closely with marketing and technical teams to drive growth.