Search the 22 jobs at Glia

As a Technical Account Manager at Glia, you'll collaborate with various stakeholders to ensure client satisfaction and platform utilization. Responsibilities include troubleshooting technical issues, implementing new strategies, analyzing performance metrics, and maintaining integrations with external systems. Your role requires a strong understanding of CCaaS solutions and a proactive approach to problem-solving while building strong relationships with clients' IT teams.

The Technical Account Manager at Glia will ensure client success by collaborating with Customer Success Managers and Solutions Architects, driving platform utilization, resolving technical issues, and enhancing customer relationships. This role requires a deep understanding of customers' technical environments and proactive guidance to improve efficiencies. Responsibilities include managing integrations, configurations, and reporting, as well as providing feedback for product improvement.

The Sales Engineer at Glia will support the sales team, leveraging technical expertise in SaaS technology to assist large enterprises. Responsibilities include technical sales engagements, conducting product demonstrations, managing proofs of concept, and facilitating project management efforts while providing ongoing technical guidance to customers throughout their journey with the company.

The Account Executive will focus on generating new revenue from select enterprise accounts, nurturing leads, and collaborating with Sales leadership to expand Glia's growth strategy while showcasing the value of their digital transformation platform.

As a Software Engineer at Glia, you will develop Elixir microservices and work with cloud platforms. Your role includes creating integrations, ensuring application security, and possibly engaging in front-end tasks. You will collaborate with teams to fortify platform security while maintaining high data privacy standards.

As a Software Engineer, you will develop Elixir microservices and work with Postgres and NoSQL databases. Your role involves enhancing platform security, collaborating on integrations, and contributing to front-end work as needed. You will implement RESTful APIs in a self-reliant team environment while ensuring high performance and code quality.

The Marketing Operations Analyst at Glia is responsible for managing martech tools, ensuring data hygiene, reporting performance metrics, and supporting marketing campaigns. The role involves dashboard creation, data analysis, and collaboration with teams to optimize pipeline workflows.

The Account Executive will drive new revenue by targeting community financial institutions and credit unions, nurturing leads, and collaborating with Sales leadership. Responsibilities include showcasing Glia's platform, leveraging data-driven insights, securing multi-stakeholder contracts, and refining sales strategies. Exceptional communication and negotiation skills are required, along with expertise in B2B SaaS sales and advanced sales methodologies.

The Launch Associate will manage and deliver software implementations for multiple clients in the financial and insurance sectors. Responsibilities include overseeing project schedules, managing client expectations, tracking project status, and ensuring successful product adoption while maintaining effective communication among stakeholders.

As a Regional Channel Manager at Glia, you'll recruit and manage channel partners while driving sales through strategic engagement and training. Responsibilities include onboarding new partners, overseeing the sales funnel, and collaborating with marketing to enhance brand awareness.

The Regional Channel Manager at Glia is responsible for recruiting, enabling, and managing channel partners, enhancing sales opportunities, and conducting trainings. This role involves building strong partnerships, overseeing the sales funnel, and collaborating closely with marketing and technical teams to drive growth.

As a Staff Accountant, you will manage day-to-day accounting operations, including accounts payable and receivable, month-end closings, billing, vendor setup, and financial audits. Collaborating with various teams, you'll ensure compliance and improve accounting processes using your expertise in GAAP and accounting standards.

As a Staff Accountant at Glia, you will oversee day-to-day accounting operations, manage billing and accounts payable, maintain financial records, perform month-end closings, and ensure compliance with accounting standards. You'll work to automate processes and assist with audits while collaborating with various levels of employees.

The Customer Success Manager at Glia will establish and maintain consultative relationships with key clients, providing strategic direction, creating performance reports, and collaborating across teams to enhance customer experience with the platform. Responsibilities include implementing solutions and conducting training initiatives based on client needs.

The Account Executive will drive opportunities within top-tier enterprise accounts, focusing on revenue growth in large financial institutions. They will develop expertise in digital transformation and customer experience, use a consultative approach to sell, create ROI analyses, and negotiate large contracts.

As a Client Engineer at Glia, you will resolve complex technical issues for customers, assist in integrating Glia’s technologies, provide proactive guidance, and collaborate with various teams to enhance customer experiences. You will work closely with developers and support personnel while maintaining high standards of service.

Glia is seeking candidates for various positions within the company. Interested applicants are encouraged to submit their resume or LinkedIn profile for potential matching with future job openings.

As a Senior Technical Support Engineer at Glia, you will resolve complex technical issues for clients, mentor team members, troubleshoot integrations, and collaborate with development teams to ensure the best use of Glia’s Digital Customer Service platform.

As the Engineering Manager at Glia, you will lead a data team to establish data contracts, design pipelines, and optimize warehousing solutions. You'll manage data architecture using Snowflake, Redshift, and Druid, guide the team in growth, and engage in hands-on development while ensuring operational improvements. You will collaborate with product managers and data analysts to deliver impactful data solutions.

As an Engineering Manager at Glia, you'll lead the data team, drive business-critical data solutions, establish data contracts, and oversee the data architecture using technologies like Snowflake and Redshift. You'll support team growth, participate in hands-on work, and lead operational improvements.