Account Executive L2, Velocity New Business (EMEA)

Sprout Social is looking to hire an Account Executive L2, Velocity New Business to the Sales & Success team, based in Ireland.

Why join Sprout’s Sales & Success team?

Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses. Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest brands in the world ​​including Harrods, IHG, River Island, Stoneacre Motor Group, and University of Leeds. And the real kicker? You get to design your own career and follow the path that’s best for you. Wherever you want to go, we’re committed to helping you get there. 

What you’ll do

As an Account Executive in the Velocity, you will execute our sales process and close new business within our small to mid-size segment. 

• Generate monthly and quarterly pipeline coverage of high-potential prospective users from inbound leads and outbound prospecting
• Use solution based value selling to understand customer needs through detailed discovery calls, and communicate the value proposition with product demonstrations and proposals 
• Partner closely with your team, manager and Solutions Engineer to solve complex customer problems, position the best solution and move customers through the funnel
• Own your own numbers; take responsibility for your activity levels, conversion rates, RPS to ensure that you are a top performer

What you’ll bring

The minimum qualifications for this role include:

• 2 years+ of outbound closing sales experience or relevant experience
• Consistent track record of success
• Experience using Salesforce.com or other CRM platform

Preferred qualifications for this role include

• Social media experience is a plus 
• SaaS experience preferred
• Exceptional organizational, presentation, and communication skills - phone, email and webinar
• Technical expertise and ability to acquire knowledge of new products
  

How you’ll grow

Within 1 month, you’ll plant your roots, including:

• Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Partner with the Manager of Velocity Sales to define key success metrics for your role and how you will measure against them.
• Acclimate yourself with the day to day responsibilities of the Velocity Account Executive team by shadowing team members and listening to recorded customer calls and demos.
• Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions.
• Learn Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists.
• Complete a demo and written certification to ensure comprehension.

Within 3 months, you’ll start hitting your stride by:

• Become fully ramped in your role as an Account Executive 
• Manage a strong pipeline of qualified leads and begin the process of building relationships with key strategic stakeholders.
• Meet and exceed monthly activity, pipeline and new business metrics.
• Conduct active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

Within 6 months, you’ll be making a clear impact through:

• Own your numbers - consistently meet and exceed your activity  goals to build a fruitful pipeline that will provide consistent quota attainment.
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals.

Within 12 months, you’ll make this role your own by:

• Consistently meet and exceed monthly activity, pipeline and new business metrics.
• Step up as a leader to share best practices across the organization and helps others grow from your experiences.
• Obtain (solicited and unsolicited) and act upon peer and customer feedback.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

Our Benefits Program
We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes:

• Insurance and benefit options that are built for both individuals and families
• Progressive policies to support work/life balance, like our flexible paid time off and parental leave program 
• High-quality and well-maintained equipment—your computer will never prevent you from doing your best
• Wellness initiatives to ensure both health and mental well-being of our team
• Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
• Growing corporate social responsibility program that is driven by the involvement and passion of our team members
• Beautiful, convenient and state-of-the-art offices in Dublin’s city centre, for those who prefer an office setting

Whenever possible, we want to provide team members the flexibility to work in the location that makes the most sense for them. If you prefer an office setting, this role may be based in our Dublin location. If you prefer to work remotely from another location within Ireland, we will accommodate you as best as possible. 

#LI-Remote