Account Executive (Accounts Receivable)

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

As a company, we’re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.

Why will you love this opportunity as Account Executive (Account Receivable) at Civica? 

Reporting to the Group Credit Control Manager, the Accounts Executive is responsible for administrative and finance tasks in relation to the accounts receivable function. The Accounts Executive manages and completes tasks in relation to customer invoicing, queries, payments and cash allocation. The Accounts Executive works with the Credit Control Team and is responsible for creating and maintaining accurate customer master data, managing multiple mailboxes, actioning and distributing customer correspondence, submitting invoices to customer online portals and the preparation and allocation of cash receipts. 

Responsibilities 

• Manage the group cash allocation function to ensure timely completion in line with business Service Level Agreements (SLAs), and Key Performance Indicators (KPIs)  

• Create new customer debtor accounts for all regions across the Civica Group. Maintain accurate customer master data.  

• Create and update the remittance folder for remittance advices received daily. Manage remittance advice inbox and action accordingly.  

• Ensure timely submission of invoices to customer online portals.  

• Review and code remittance advices in preparation for cash posting.  

• Code cashbook(s) in preparation for cash allocation, meeting current KPIs.  

• Post cash receipts to open invoices and produce daily reports meeting current KPIs  

• Run daily cash received report for the group and provide current cash status graph status to Group Credit Control Manager.  

• Provide support on projects relating to customer data cleanses  

• Manage invoice query & copy invoice mailbox and action accordingly  

• Support on other mailboxes as required  

• Provide cover on all above tasks for other regions as required  

• Other ad-hoc duties which fall within the reasonable expectations of the role  

• Elementary accounting & finance knowledge particularly the AR function  

• 2+ years’ experience in a finance role  

• Proficient in MS Excel  

• Strong written and verbal communication skills.  

• High attention to detail.  

• Ability to prioritise a heavy workload.  

Office timing: 9 a.m. to 6 p.m IST., with the flexibility of working in the UK time zone 

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it.