Account Director

Cox Ideabar, a Cox Enterprises Center of Excellence (COE), develops Cox brands, drives value, and accelerates growth for Cox businesses and a few select external partners through world-class brand, creative, marketing and media services.
The Account Director (AD) is responsible for managing partner relationships within Cox businesses and cross-organizational departments, driving satisfaction, impact, and value. By leveraging a deep understanding of partners' needs, the AD clarifies complex requests and provides creative solutions aligned with partner plans to achieve marketing objectives.
Excelling at effective communication across a highly matrixed organization, the AD provides brand stewardship, conflict resolutions and enhances partner satisfaction, ensuring the strategic quality of service and on-budget completion of COE services.
What You'll Do
Client Relationship Management

• Maintain and strengthen client partner relationships through proactive and clear communication.
• Serve as a trusted advisor to senior marketing, brand, and communication leaders by maintaining a deep understanding of partner business objectives.
• Lead partner meetings, document agendas, strategic discussions, and action items, and ensure follow-up.
• Address and resolve conflicts, engaging in productive dialogue even with conflicting views.

Strategic Planning and Execution

• Identify partner requirements and collaborate with multi-disciplinary colleagues and/or vendors to develop and implement creative solutions that address partners' needs.
• Provide strategic direction, guiding a multi-disciplinary team to execute large-scale, multichannel marketing programs.
• Offer counsel to client partners rooted in business context, trends, and data to enhance briefs and strategic marketing plans.
• Oversee account/brand program pacing reviews and communicate required tradeoffs and prioritizations.
• Develop scopes of work, ensure account financial health, and deliver work on budget and according to proper terms.

Communication and Presentation

• Communicate clearly and skillfully when presenting to marketing & program leaders to align visions.
• Oversee the development and presentation of materials, providing strategic insights to shape the narrative.
• Synthesize detailed information and apply business knowledge to offer proactive solutions, enhancing partner trust and satisfaction.

Project and Team Management

• Autonomously manage or oversee multiple campaigns or creative projects simultaneously.
• Facilitate cross-departmental and vendor collaboration, guiding decisions to ensure a cohesive campaign strategy, seamless execution, and comprehensive performance evaluation.
• Review work to ensure strategic quality and timely deliverables that align with partner expectations.
• Offer guidance and prioritization to partners on quarterly project plans and specific deliverables with inputs from project management and SMEs.
• Independently lead and make decisions balancing partner and internal department goals.

Leadership and Development

• Support client service leadership with mentorship or management of the Account Team, including training, performance reviews, and issue resolution.
• Participate in events and activities supporting Cox employment brand objectives to advance workplace culture.
• Ensure the use of best practices and conformance with department policies, processes, and procedures.
• Serve as a business development resource for new

What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.

Who You Are/Qualifications
Minimum:

• Bachelor's degree in related discipline and 6 years of experience working in the industry preferably at advertising agencies or in-house creative/media centers of excellence. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
• Proven track record of successfully managing complex partnerships and working across matrixed multi-disciplinary teams.
• Demonstrate a clear, comfortable, persuasive presentation style
• Proficiency in MS Office, Excel and PowerPoint skills are essential.
• Proven organizational and project management with experience in agency/project mgt systems.
• Proven communication and interpersonal skills
• Ability to manage a high volume of quality work
• Analytical and strategic problem-solving skills
• Strong attention to detail
• Strategic Creative, Brand and Media experience
• Well-versed with offline and online integrated marketing campaigns
• Travel: 15%

Join the Cox family of businesses and make your mark today!
USD 87,200.00 - 130,800.00 per year
Compensation:
Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.