UserGems helps companies generate more revenue by identifying buyers who will most likely buy from them. Leveraging artificial intelligence, UserGems combines relationship data with trigger events to surface the most relevant buyers for each customer. We’ve raised $20M Series A from investors including Craft Ventures, Uncork Capital, Battery Ventures, and Tiger Global.
Overview
The role of the Account Development Representative II serves as an integral link between the marketing and sales teams. Reporting to the Director of Account Development, the ADR manages outbound prospecting actions to include outreach by phone and email with the goal of booking product demos for the Account Executive team with interested prospects. This is an entry level opportunity with lots of room for growth.
As an ADR
- You'll manage all top-of-funnel outbound sales activities: confidently hitting the phones, testing new lead gen channels, and social selling in a consultative approach
- You'll work closely with Campaign specialists and AEs on target accounts every month, and manage hand-offs
- You'll execute outreach tasks for all target prospects (email, call, LinkedIn, and other channels) to book qualified meetings.
- You'll always multi-thread accounts to drive internal conversations before the demo call
- You'll measure, optimize and templatize prospecting sequences to improve positive response rates
- You'll become a product expert because we actually use UserGems for prospecting
How you'll ramp
...within your first week...
- You'll get familiar with our product, sales process and tools
- You'll listen to Gong calls with prospects and customers to understand use cases and objections
- You'll meet everyone on the team through 1:1s
...day 30...
- You'll be fully ramped and familiar with our product, competition, common Q&A’s
- You'll be familiar with our monthly account-based campaigns and processes
- You'll be booking meetings
- You will be able to clearly articulate and demonstrate our value proposition, and influence prospects
...day 60...
- You'll effectively and efficiently handle a large list of monthly target accounts
- You'll be an expert at personalization at scale, while still bringing human-ness and humor to prospecting
- You'll start shadowing on some sales calls to learn what our prospects are trying to achieve
...day 90...
- You'll be an integral part of our revenue team, process and success
- You'll be collaborating with marketing on campaigns, processes to generate more pipeline and better buyer experience
What you've accomplished so far
- Must have at least six months experience in a similar role
- Experience with the initial stages of prospecting and outbound actions and have a demonstrated track record of success in consistently hitting your quota
- You are highly collaborative and a good team player; you share ideas, are open to feedback, and have a positive attitude
- You’ve demonstrated the ability to communicate across various channels (phone, e-mail, social selling, etc.)
- You thrive in a high-growth, remote environment.
- You're highly self-motivated with an entrepreneurial spirit
- You have familiarity with speaking about “business value” and “ROI” with prospects
- Experience prospecting into sales or marketing leaders a plus
Compensation
Annual base salary of $60,000 USD; on target annual earnings (OTE) $80,000 USD.
- You’ll be part of a fast-growing startup as it scales from 60 employees to 100+
- Customers love us! (see our Customers page and G2 Reviews). They see ROI in Closed Won revenue generated
- Employees love us! (see our Glassdoor & RepVue page)
- We're a remote-first company with employees across the Americas and Europe
- We have weekly standups, virtual happy hours, and in-person off-sites around the world so that everyone stays connected
- We are customer-focused and data-driven in everything we do
- We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender, or sexual orientation
- We offer a competitive salary and benefits
What We Do
UserGems helps you identify your biggest champions by tracking user job changes and automating everything it takes to turn past contacts into new pipeline.
For sales, UserGems delivers warm leads every month that help reps book more calls, find warmer introductions, and close deals faster.
For marketing, UserGems provides valuable contact data to reach and convert ICP leads so you can hit your pipeline target sooner.
? Stop missing 85% of your contact job changes using manual tracking
? Automate outreach to turn your most likely buyers into warm pipeline
? Build a community of champions who will buy from you again and again