Search the 7 jobs at UserGems

Seeking a Data Scientist to analyze sales datasets, develop ML models, and translate insights into business strategies. Collaborate with teams to innovate using cutting-edge tech. Responsibilities include data analysis, model development, and communication of findings. Requires 3+ years of Data Science experience or a combination of Data Science and software development experience.

As a Sr. Customer Success Manager, you will be responsible for ensuring customer satisfaction, managing relationships, identifying growth opportunities, and using data-driven insights to enhance customer success. You'll collaborate with marketing and cross-functional teams to create strategies for customer engagement and provide feedback to improve services.

The Full Stack Engineer will design, implement, and improve systems stability and reliability, focusing on both frontend and backend tasks. Responsibilities include developing a customer-facing web application, integrating APIs, and understanding the tech stack. The role allows for specialization in either front-end or back-end development.

The Revenue Operations Analyst will enhance internal sales and marketing processes at UserGems, support go-to-market teams, and streamline operations through data-driven insights and recommendations. Responsibilities include system changes, onboarding training, and collaboration with sales and customer success teams to optimize the implementation of UserGems' solutions.

UserGems is seeking a Sales Manager to lead a team of Account Executives in meeting revenue goals and driving net new revenue. The role involves providing leadership, coaching, and performance management to ensure team success in a high-growth environment. The Sales Manager will also collaborate with GTM leadership and support sales motion improvement.

The Content & Community Manager at UserGems will develop and manage diverse content projects, engage with the community, highlight customer success stories, and optimize strategies based on performance metrics. The role involves fostering relationships, hosting interactive content, and coordinating with stakeholders to enhance brand messaging.

UserGems is looking for a Senior DevOps Engineer to take ownership of infrastructure, support PHP, Java, and Python teams, build tools for code maintenance, monitor applications, manage user passwords, and work with a tech stack including AWS, Kubernetes, Laravel Forge, RabbitMQ, Datadog, and more.