Liftoff is the leading growth acceleration platform for the mobile industry, helping advertisers, publishers, game developers and DSPs scale revenue growth with solutions to market and monetize mobile apps.
Liftoff’s solutions, including Accelerate, Direct, Influence, Monetize, Intelligence, and Vungle Exchange, support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, ecommerce, and entertainment. Founded in 2012 and headquartered in Redwood City, CA, Liftoff has a diverse, global presence.
About the Team:
We are seeking an Account Coordinator to support Monetize’s Global SMB (small and medium business) team. The SMB team helps publishers/game developers all around the world monetize and generate in-app ad revenue. This is a great opportunity for anyone looking to get into sales and account management and learn the ropes of the mobile adtech industry.
Responsibilities:
- Adhere to industry leading SLAs to complete new publisher requests, with accuracy and attention to detail.
- Find optimization and growth opportunities for publisher partners - including SDK updates, creative optimization and geographical and platform expansion opportunities.
- Continuous testing & learning—leveraging new techniques to drive value for partners.
- Follow reporting, and help identify new publishers.
- Identify, triage and escalate issues to management and internal teams
- Identify areas of process improvement and development of best practices
Requirements:
- 1+ years working experience in a customer support role
- Bachelor’s degree or equivalent work experience
- An ambitious self-starter who thrives in a fast-paced environment and wants to make an immediate impact.
- Comfortable working independently, as well as part of a team.
- Ability to multitask, manage, prioritize and produce results quickly.
- High level of attention to detail and excellent organizational skills.
- Fluent written and spoken English for global team and customer collaboration
- Languages such as Mandarin, Japanese, Russian, etc are also a plus for this role, as this team supports customers in all global regions.
This is a hybrid position based in Singapore.
Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location.
The base pay range for this position in Singapore: 50,000 - 60,000 SGD annually
Liftoff is an equal opportunity workplace, committed to providing equal employment opportunities for all candidates regardless of race, ethnicity, national origin, age, marital status, physical or mental disability, sexual orientation, gender identity, native language, religion, veteran status or any other characteristic protected by applicable law.
Liftoff provides employees a total compensation package of competitive market salaries, equity, health and wellness stipends, medical benefits associated with your country of residence. The base compensation will vary based on location, experience as well as level.
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We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.
Please see the independent bias audit report covering our use of Covey here.
Liftoff is committed to providing and maintaining a work environment where all employees and candidates are treated with dignity and respect and that is free of bias, prejudice, and harassment. Liftoff is further committed to providing an equal employment opportunity for all employees and candidates for employment free from discrimination and harassment on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), sexual orientation, gender identity, gender expression, gender nonconformity, race, creed, religion, color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition(s), genetic information of an individual or family member of the individual, marital or domestic partner status, age, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, requesting an accommodation, or any other characteristic protected by federal, state, or local law, regulation, or ordinance. All such discrimination and harassment is unlawful and will not be tolerated. Liftoff maintains a continued commitment to equal employment opportunity and expects the full cooperation of all personnel.
Liftoff's Compensation Strategy
Liftoff's compensation strategy includes competitive market rate along with equity and benefits and perks that will give our employees what they need to do their best work. In order to ensure teams are compensated fairly for the work performed, we map out specific levels and take into consideration the cost of labor within each location. Liftoff provides employees a total compensation package of competitive market salaries, equity, health and wellness stipends, medical benefits associated with your country of residence. The base compensation will vary based on location, experience as well as level.
Agency and Third Party Recruiter Notice:
Liftoff does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team. All candidates must be submitted via our Applicant Tracking System by approved Liftoff vendors who have been expressly requested to make a submission by our Recruiting Team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Liftoff Recruiting Team and such a candidate was submitted to the Liftoff Recruiting Team via our Applicant Tracking System.
What the Team is Saying
What We Do
Our mission is to help advertisers, publishers, game developers and Demand Side Platforms scale revenue growth with solutions to market and monetize their mobile apps. We support over 6,600 mobile businesses across 74 countries in sectors such as gaming, social, finance, e-commerce, and entertainment. As a globally distributed team, we value collaboration and communication. We care about fostering a welcoming and inclusive culture for our all of our team members and beyond.
Come join the rocket ship! 🚀
Why Work With Us
Our values -Growth Mindset, Guided By Data, Agency & Urgency, In This Together- fuel our team-first approach in continually ensuring every employee is supported, valued, and empowered. Come join our team!
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Liftoff Offices
Remote Workspace
Employees work remotely.
We are a remote first company with Hubs located around the world. These Hubs are a place for employees and teams to gather for purposeful, collaborative and productive work and to host events throughout the year.
