25-450.B - IT System Analyst

Job Objective:
Responsible for working with the Finance & Accounting Team, Asset Teams, and the Information Technology (IT) Department to understand technology needs and challenges, deliver projects that align with the technology that provides best practice and leverage IT in support of the overall business strategy. This person supports Quorum TIPS and Quorum Land and related processes. This person ensures the Quorum system operates effectively whilst also meeting the business needs. They will also analyze, review and document the requirements of enhancement projects and assist with prioritization and manage implementation of these projects related to the Quorum TIPs and Land solutions.

Essential Job Responsibilities:

• Understand the needs of the Finance & Accounting and Land functions, and how Quorum supports those needs while also representing the needs of IT to the business
• Envision, design, and deliver the Quorum TIPs and Land solution to generate value in terms of automation, efficiency by exploiting best practice Quorum design.
• Use current technology to help modernize Land, Finance and IT Operations to improve reliability, increase operational efficiency, and reduce cost.
• Oversee all phases of Quorum enhancement projects from conception to completion, including scope changes, and keep end user engaged through communicating relevant project information.
• Manage the activities of third party software companies in delivery of IT solutions.
• Translate project documents, including reports and project specific business rules into technical specification document for development by internal or external resources.
• Maintain the integrity of the Quorum solution by prioritizing and resolving service tickets and managing the ticket queue via the ticketing software.
• Support end users and super users with training where required.
• Adheres to the company’s values – integrity, ownership, urgency, alignment and innovation.
• Supports company vision and mission.
• Adheres to established work schedule, attendance standards and is punctual to work and meetings.
• Maintains employee confidence and protects company assets, including intellectual property, by keeping information confidential.
• Maintains technical knowledge by attending educational workshops and reviewing professional publications, establishing personal networks, and participating in professional associations.
• Contributes to team effort by accomplishing related results, as needed.

Other Job Responsibilities:

• Builds customer confidence, is committed to increasing customer satisfaction, sets achievable customer expectations, assumes responsibility for solving customer problems.
• Ensures commitments to business stakeholders are met, solicits opinions and ideas from Finance, Accounting and Land departments, and responds to inquiries.
• Facilitate communication between project teams, Land and Finance and Accounting leadership, ensuring transparency and alignment with organizational goals.

Qualifications:

• Five (5) years minimum information systems experience, in support of Quorum TIPs and Quorum Land, with a special emphasis in application delivery. 
• Interpersonal skills to allow effective communication with individuals and teams.
• Strong ability in diagnosing and solving problems while maintaining patience, professionalism, and courtesy. 
• Ability to establish priorities, meet deadlines, and concentrate on detailed information in a fast-paced demanding work environment. 
• Ability to establish and maintain effective working relationships with employees, supervisors, other departments, officials, and the public. 
• Solid understanding of desktop computers, printers, and general office applications. 
• Ability to complete multiple, diverse tasks of differing priorities with a high degree of accuracy.
• Flexibility to adapt to changing project requirements and priorities in a dynamic IT environment.
• Proven leadership skills with the ability to inspire and guide a team towards successful project delivery.
• Proficient in the use and application of the following software: Microsoft Office (Excel, Word, PowerPoint and Outlook).

Education Requirements:

• Four-year college degree in Information Technology, Computer Science, Business Administration, Project Management or related field of study, or relevant experience

Certifications, Licenses, Registrations:

• Certification in LEAN and/or Six Sigma, preferred, but not required.
• Project Management Professional (PMP) certification, preferred, but not required.