JOB DESCRIPTION
At UL, we know why we come to work.
Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
As our global footprint continues to spread across the world, we are looking for a Technical Writing Intern to join our team in Northbrook, IL or Chicago, IL.
RESPONSIBILITIES
What you'll learn & achieve:
The Technical Writing Intern is responsible for the documentation of new platform features, training materials, and various consulting materials.
- Help develop the portfolio of help systems, user and technical guides, administrator and learner training materials (online help and PDFs), release notes, technical papers, presentations, and best practice/consulting guides for the ULTRUS suite of software products
- Comply with corporate style guides
- Effectively collaborate with Technical Authors, business specialists and Development teams to create accurate and useful documentation
QUALIFICATIONS
What makes you a great fit:
- Rising senior currently pursuing an undergraduate degree in: Technical Communication, Computer Science, English, Journalism, Psychology or relevant field
- Knowledge of localization processes
- Solid understanding of various methodologies used in the software development lifecycle
- Experience with DITA authoring, software development and bug tracking tools
- Mastery of technical tools:
- XML authoring tools
- Adobe Acrobat
- HTML/CSS editor
- Screen capture and editing tool such as TechSmith SnagIt
- Content Management Systems
- Advanced proficiency in Microsoft Word
- Microsoft Windows administration fundamentals, such as security concepts
- Superior writing and editing skills appropriate for an end user client audience
- Methodical, organized, self-directed
- Demonstrated ability to learn, use, and effectively explain software applications in single-sourced, topic-based style
- Motivated self-starter with strong verbal and written communication skills
- Understanding of the DITA Open Toolkit, HTML, CSS editing
- Must have the indefinite right to work in the United States.
What we offer:
- Total Rewards: The hourly rate for this role is $25.00. Qualified candidates may be eligible for a sign-on bonus to assist with housing, travel, and other relocation expenses, subject to terms and conditions. Your internship will consist of a 10-12 week long project, networking, learning & development opportunities, and will provide you with the opportunity to make a real world impact.
Learn More:
Curious? To learn more about us and the work we do, visit UL.com
Top Skills
What the Team is Saying
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What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
