Search the 14 jobs at Zadara

The Staff Cloud Support Engineer will provide expert-level support for complex product and technology issues, mentoring L1 support teams, managing multiple issues, and ensuring customer satisfaction. Responsibilities include troubleshooting Linux systems, cloud environments, virtualization, network management, and contributing to training and documentation.

The Senior Account Manager is responsible for maintaining and expanding relationships with Managed Service Provider (MSP) clients. This role involves managing customer satisfaction, achieving business growth targets, prospecting new accounts, and collaborating with internal teams. Key tasks include account management, developing strategic plans, tracking ongoing activities in Salesforce, and participating in industry events.

As a Customer Success Manager, you'll ensure customers maximize value from cloud solutions by building relationships, providing training, and managing renewals. You'll employ customer success metrics and collaborate with teams to enhance customer satisfaction and drive growth.

The Sr. Cloud Support & Operations Engineer will manage and support infrastructure for both on-premises and cloud environments, performing operational tasks, troubleshooting networks, documenting processes, and interacting with customers to resolve issues and provide support. Must have strong communication skills and be a team player.

The role involves designing and developing new Enterprise-grade features, improving product resiliency, performance, and scalability for Zadara's Edge Cloud services. The engineer will work within an agile team, collaborate with product architects, enhance storage product features, support QA testing, and resolve customer issues.

As a Sr. Software Engineer at Zadara, you will join the Object Storage development team to design and develop new Enterprise-grade features for Cloud Object Storage, tackle complex system issues, and collaborate with product and architect teams.

The Marketing Operations Expert will optimize marketing operations, manage HubSpot tools, and collaborate with sales and data teams for improved lead generation and customer engagement. Responsibilities include overseeing HubSpot functions, enhancing workflows, analyzing campaign performance, and training team members.

The Account Manager will manage existing accounts in Japan, delivering exceptional customer service, nurturing client relationships, and collaborating with Solution Architects to provide tailored cloud service solutions. Responsibilities include account growth strategy, lead prospecting, and maintaining awareness of industry trends.

As a Cloud Support Engineer, you will provide Tier 1 support for cloud alerts, troubleshoot networking and Linux issues, and assist customers via various communication channels. Your role includes maintaining documentation, monitoring cloud services, and collaborating with various teams to enhance support processes.

The HR & Talent Acquisition Partner at Zadara will oversee the employee lifecycle, providing strategic HR business partnership and enhancing HR processes. Responsibilities include advising on HR policies, managing talent acquisition, ensuring compliance with employment laws, and fostering a diverse workplace culture.

The Senior Product Marketing Manager will drive product and service success through market research, product development, and stakeholder collaboration. Responsibilities include developing product marketing collateral, conducting market research, maintaining product roadmaps, and improving industry relationships while focusing on MSP needs in the cloud infrastructure market.

The Senior Product Marketing Manager will drive the success and growth of Zadara’s products through market research, product development, and stakeholder collaboration. This role involves establishing product marketing initiatives, maintaining product collateral, and developing business cases, all while collaborating closely with technical teams and understanding cloud infrastructure and data center technologies.

The Senior DevOps Engineer will collaborate with Product Management and Sales Engineers to tailor cloud solutions, design application blueprints, and stay current with industry trends. The role focuses on optimizing Zadara's cloud platform for customers' needs, utilizing cloud computing expertise.

As a Staff Software Engineer, you will join the Object Storage development team, designing and developing high-performance features for cloud storage while resolving complex system issues. You will collaborate with product teams and support teams, requiring expertise in cloud infrastructure and object storage concepts.