Search the 32 jobs at Yotpo

As an Associate Customer Success Manager at Yotpo, you will manage a portfolio of multi-product customers, focusing on account renewals and maintaining performance forecasts. Your role involves conducting business reviews, tailoring strategies to mitigate churn, collaborating with Sales for upselling opportunities, and advocating for customers within the organization to enhance product offerings.

As a Full Stack Engineer at Yotpo, you will develop and scale features for the email delivery system, design complex systems with high performance standards, and enhance user experiences. Collaborate across teams and improve system efficiency using development tools.

As a Senior Product Manager, you will lead the vision and strategy for Yotpo's Loyalty solution, driving its growth and managing the product roadmap. Collaborating with cross-functional teams, you will utilize customer insights and market research to deliver user-focused products and ensure smooth product integration across the platform, while addressing business needs and milestones.

Senior Product Designer responsible for product design, wireframes, user flows, UI elements, UI/UX research, and staying updated on design trends. Collaborates with product development and design teams. Requires 3+ years of experience in product design and UI/UX.

Join Yotpo's R&D Team as a Full-Stack Engineer to deliver scalable features, lead complex feature design, and collaborate with various teams. Requires 6+ years of software development experience and expertise in backend technologies and client-side frameworks like React and Angular.

As the Manager of Customer Success at Yotpo, you will lead a team of 6-8 Customer Success Managers for SMB clients. Your role involves coaching, mentoring, and developing your team, tracking metrics for retention and revenue goals, and building cross-functional relationships to enhance customer satisfaction and retention.

As a Customer Success Manager at Yotpo, you will foster strong client relationships, understanding their needs, consulting on business challenges, and ensuring success with Yotpo's products. You will drive customer growth, manage onboarding, advocate for client needs, and collaborate with internal teams while leveraging e-commerce expertise to maximize client value.

The Customer Marketing Strategist will focus on building strong client relationships, optimizing customer success with Yotpo products, and consulting on business challenges in the eCommerce space. Responsibilities include leveraging analytics, driving adoption of features, conducting business reviews, and collaborating with internal teams to enhance customer value and support product development.

As the Manager of the Implementation Team, you will lead and develop a team of Implementation Managers to improve customer onboarding and ensure exceptional service. You will be responsible for creating processes, tracking performance metrics, and collaborating with various departments to enhance customer success.

As a Customer Success Manager at Yotpo, you will advise clients, optimize their experience using Yotpo solutions, build strong client relationships, and identify opportunities for upselling. You will leverage data to monitor client health and drive strategic initiatives for improved customer retention and growth.

The Key Accounts Manager at Yotpo works with large brands to inspire captivating customer experiences in eCommerce, refining sales messaging, creating new opportunities, and exceeding revenue targets. This role requires 5+ years of software sales experience and expertise in working with C-level executives.

Yotpo is seeking a Customer Success Manager to set the vision, strategy, and roadmap for brands, act as a strategic advisor, build strong client relationships, drive upsells and cross-sells, and optimize the customer experience. The role requires experience in CSM or Account Management, understanding of digital marketing, a retention mindset, and the ability to prioritize and manage multiple projects in a fast-paced environment. Australian work authorization is a must.

The Business Application Analyst will design, implement, and optimize HR systems and business applications, ensuring they align with organizational needs. The role involves leading HR system implementations, managing projects, creating reports and dashboards, and driving technology improvements for enhancing employee experience.

The Lifecycle Marketing Manager will develop and execute comprehensive lifecycle marketing strategies to enhance customer engagement and retention. Responsibilities include mapping the customer journey, designing enablement programs, executing multi-channel marketing campaigns, and utilizing analytics to drive customer loyalty and advocacy.

The Demand Generation Manager is responsible for developing and executing marketing strategies to drive awareness, interest, and conversion for Yotpo's products. This includes managing multi-channel campaigns, optimizing the lead funnel, and analyzing performance data to enhance strategies. The role requires collaboration with various teams and staying informed on industry trends to identify growth opportunities.

The Growth Manager will focus on managing revenue targets and product KPIs for the Self-Service Reviews product at Yotpo. This role involves optimizing product funnels, driving customer engagement through various communication channels, and collaborating with cross-functional teams to enhance customer satisfaction and loyalty.

Lead the SMS & Email Product Design team at Yotpo, managing and mentoring designers while participating in all phases of product development. Foster partnerships with Product, Engineering, Marketing, and Business stakeholders, ensuring impactful UX decisions drive product outcomes.

As the Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring exceptional customer experiences, fostering team growth, developing relationships with customers, and collaborating with internal departments to meet customer needs and improve product adoption.

The Lifecycle Marketing Manager will develop and execute comprehensive strategies to enhance customer engagement, retention, and growth. Responsibilities include mapping customer journeys, implementing marketing campaigns, developing self-service resources, and fostering customer advocacy through data-driven insights.

The Senior Product Manager will lead the product strategy and execution, ensuring product alignment with customer needs and market demands. Key responsibilities include managing product roadmaps, collaborating with cross-functional teams, and conducting customer insights to enhance product development.