If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.
Think loyalty programs, SMS and email marketing, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.
With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.
Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.
We are looking for a talented Product Content Designer (UX writer) to join our Product Content team.
As a Product Content Designer at Yotpo, you’ll be using your writing and storytelling skills to build amazing user experiences for our customers. Your day-to-day will include guiding designers in crafting clear, effective in-product copy. You’ll collaborate with product managers and designers to ensure consistency, clarity, and a cohesive voice across the platform. Your role will include setting content guidelines, providing strategic input on messaging, reviewing and refining copy, and ensuring a seamless user experience through well-crafted language.
You’ll create content for in-product flows, dashboards, navigation, and more.
You’ll create short, instructional texts such as buttons, error messages, tooltips, and form field labels.
Responsibilities:
- Create clear, compelling, and accurate in-product microcopy
- Collaborate with Product Managers, Product Designers, Developers, and other stakeholders
- Guide and support designers in creating clear, compelling, and accurate in-product microcopy.
- Establish and maintain content guidelines to ensure consistency across the product.
- Review, refine, and approve UX copy to enhance clarity and usability.
- Provide feedback and direction to ensure a cohesive and high-quality user experience.
- Manage multiple projects effectively, prioritizing tasks and meeting deadlines.
Requirements:
- Written English at native level
- 3+ years of experience as a UX writer
- Passionate about writing user-focused content and a great eye for detail
- Ability to independently lead a content domain and manage multiple competing priorities in a fast-paced, constantly changing environment
- Familiarity with user experience concepts (advantage)
#LI-Hybrid
Top Skills
What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
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