The Senior Implementation Manager will work closely with the founding team and clients to implement projects, manage timelines, and ensure customer satisfaction. Responsibilities include mastering the Way product, building strategic client relationships, and advocating for customers throughout their partnership with the company.

The Principal Engineer will partner with the CTO to design and improve the architecture of Way's platform, focusing on scalability, performance, and reliability. Responsibilities include coding, code reviews, mentoring, and driving engineering best practices, particularly solving complex backend problems.

As a Senior Backend Engineer, you will design and develop scalable backend solutions for an experiential platform. Responsibilities include building efficient APIs, ensuring system scalability, collaborating with frontend teams, mentoring junior engineers, and focusing on high-quality code delivery.

The Customer Support Specialist will be responsible for managing customer inquiries through the Customer Helpdesk platform, troubleshooting issues, ensuring customer satisfaction, and collaborating with cross-functional teams. The role involves building strong customer relationships and supporting the development of the knowledge base.

The role involves managing enterprise customer relationships, leveraging data for decision-making, and ensuring customer satisfaction and retention in a SaaS environment, specifically within the hospitality industry.

The Full-Stack Support Engineer will collaborate with Customer Success and Support teams, troubleshooting and resolving product issues through code changes. Responsibilities include enhancing support responses, becoming a product expert, and contributing to knowledge bases while performing feature development as time permits.

The Senior Frontend Software Engineer will develop responsive user interfaces for Way's experiential platform, focusing on enhancing user interaction and satisfaction while delivering high-quality, reusable code. They will collaborate with design and backend teams, own significant product areas, and work across the product lifecycle in a fast-paced environment.

The Growth Marketing Lead will develop and execute strategies focused on Account-Based Marketing to drive growth across the funnel, collaborate with cross-functional teams, optimize conversion rates, and leverage marketing automation tools.

The Enterprise Customer Success Manager will ensure the success of Way's growing customer base in the hospitality industry, leveraging data-driven decision making to develop growth strategies and strengthen relationships with key accounts.

The Enterprise Account Executive at Way is responsible for driving the company's expansion in global markets by managing the full sales cycle, from engaging enterprise prospects to closing high-value deals. The role requires collaboration with the Customer Success team to uncover expansion opportunities and involves strategic product demonstrations to showcase ROI and value to clients.

The Content & Copy Lead will design and implement a robust content strategy targeting enterprise audiences, crafting engaging resources like blogs and gated content. The role involves collaborating with leadership and teams to create thought leadership that bolsters Way's authority in experiential hospitality.

The Front-end Engineering Manager will lead a team of front-end developers to create exceptional user interfaces and experiences. Responsibilities include managing and mentoring team members, overseeing front-end architecture, ensuring code quality, collaborating with cross-functional teams, and optimizing development processes.