As the Lead Designer at Vivid Seats, you will oversee various projects, collaborate with multiple teams, and lead design initiatives. Responsibilities include brainstorming campaigns, mentoring other designers, and ensuring high-quality graphics for marketing efforts. You are encouraged to bring innovative ideas and help shape the brand's strategy while staying updated with design trends.

As a Social Media Support Associate, you will address customer inquiries through social media and online reviews, utilizing your expertise and empathy to provide informed solutions. Your role will involve managing multiple tasks efficiently while ensuring a positive customer experience and maintaining knowledge of company policies.

As a Call Center Representative, you will provide exceptional customer service by addressing inquiries via phone, chat, and email. Your role involves understanding customer needs, updating order notes, and maintaining knowledge of company policies. You will handle multiple tasks effectively, using empathy and professionalism to create positive experiences for customers and sellers alike.

As a Customer Experience Representative, you will interact with customers and sellers, addressing inquiries and problems through phone, chat, and email. Your role involves maintaining high customer satisfaction, applying empathy and professionalism, and understanding company processes to aid customer issues effectively.

The Ticketing Operations Associate at Vivid Seats will manage seller ticket fulfillment through the Skybox POS system, support sellers and marketplaces, ensure timely order fulfillment, and troubleshoot technical issues. This role will enhance communication and problem-solving skills while working within a motivated team.

As a Software Engineer II, you will enhance and maintain the platform by building new features across Core Java applications. Responsibilities include developing innovative solutions, collaborating in Agile teams, and ensuring best practices in design and code quality.

As a Software Quality Engineer III, you'll ensure quality for Vivid Seats' platforms by working collaboratively with teams to develop tests, prioritize requirements, and enhance testing frameworks. You'll automate tests, analyze defects, and promote best practices in quality assurance to improve user experience for ticket purchases.

As a Senior Software Engineer at Vivid Seats, you will enhance and maintain the Core Java applications that power their ticket marketplace. Your role involves designing backend systems, developing APIs, and working in Agile teams to deliver innovative software solutions while adhering to best practices.

The Director of Engineering (B2C) will oversee engineering teams and technical strategy for consumer-facing e-commerce platforms. This role involves coaching engineering talent, driving technical execution, collaborating with product and UX teams, and ensuring quality and performance of applications. The director will align objectives with stakeholders to enhance marketplace features and contribute to the company's growth.

As a Software Quality Engineer, you will evaluate and test software applications, perform QA analyses, and identify areas for improvement. Engage with development teams to enhance the quality of our products, ensuring a seamless user experience for our customers.

Supervise and coach a team to provide exceptional customer experiences during nights and weekends. Lead team to increase productivity, customer satisfaction, and operational improvements. Oversee day-to-day operations, provide support, and build customer relationships. Hybrid work model with 3 days in the office and 2 days remote.

As a Software Engineer III at Vivid Seats, you'll build and support impactful front-end systems for an online ticket marketplace. Your role involves developing solutions that enhance user experience, collaborating cross-functionally, mentoring other engineers, and implementing best practices.

The Seller Operations Associate (Customer Service Representative) manages seller and customer transactions for Vivid Seats. Responsibilities include responding to inquiries, resolving order-related issues, and ensuring exceptional service. The role evolves through training and experience within the live event industry, emphasizing communication and problem-solving skills.

The Customer Service Representative will manage transactions and relationships with sellers and customers. Responsibilities include handling calls and emails regarding event and order-related questions, ensuring stellar service, investigating customer issues, and providing real-time assistance while gaining industry knowledge and experience.