As a Senior Quality Engineer, you will ensure software quality for Vivid Seats applications through various testing methods, coordinate QA teams, and drive process improvements.

As a Seller Operations Associate, you will manage transactions and relationships with sellers and customers, respond to inquiries, and provide elite service. You will gain industry knowledge, investigate customer experience issues, and assist with order management.

As a Real Time Analyst, you will manage real-time service levels, analyze call center data, and coordinate operations during peak times to drive efficiency and ensure minimal downtime.

As a Software Quality Engineer, you'll champion quality for the platform and products by evaluating and testing software applications, performing various tests, and documenting issues to enhance user experience.

As a Senior Software Engineer, you will enhance the ticket marketplace platform, develop backend systems, and collaborate in Agile teams to deliver high-quality software solutions.

The Director of Engineering B2C will oversee engineering teams and technical strategy for consumer-facing e-commerce platforms, ensuring collaboration, quality, and innovation while managing growth and performance.

As a Business Analyst, you will monitor key business and data metrics, identify anomalies, and provide actionable insights that impact business performance.

As a Customer Experience Representative, you will engage with customers and sellers via phone, chat, and email, addressing inquiries and resolving issues while maintaining high standards of customer service and empathy. You'll ensure proper order management and contribute to team efficiencies, all while fostering strong relationships with clients and colleagues.

As Lead Designer at Vivid Seats, you'll create and oversee innovative design projects across marketing, collaborate with teams, mentor designers, and craft campaigns for live events.

As a Senior Product Designer, you'll lead user experience design for ticket sellers, mentor designers, conduct user research, and make impactful decisions to enhance the product's design and performance.

The Manager, Information Security leads integration of security within Vivid Seats, driving collaboration with teams on cloud infrastructure and software engineering to protect information assets effectively.

As a Full Stack Engineer III, you'll enhance our ticket platform by developing new features, collaborating with teams, and mentoring engineers while ensuring product quality.