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As an Ecosystem Manager at Vercel, you will develop and manage high-value relationships with startups, accelerators, and venture capital firms, drive adoption of Vercel products, analyze metrics, and execute community engagements to support startup growth.
As a Software Engineer on the Edge team at Vercel, you will contribute to building systems to enhance product and customer experiences, improve infrastructure, and ensure reliability while collaborating with backend engineers. Responsibilities include system design, coding, debugging, and handling high-performance cloud systems.
As a DX Engineer, you will develop and update technical documentation related to Vercel's tools and libraries, ensuring clarity and user engagement. Collaborating with cross-functional teams, you'll maintain and improve documentation quality and manage projects in alignment with deadlines, while acting as the primary user of Vercel's documentation.
As an Enterprise Sales Development Representative at Vercel, you will build a pipeline of qualified business through cold calling and collaboration with the Account Executive team. Your focus will be on introducing Vercel's value to potential customers, setting meetings, and driving product adoption in the Enterprise market segment.
The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.
As an Enterprise Account Executive at Vercel, you will drive revenue growth and manage relationships with pre-sales and existing customers in the AMER market. You will help customers understand their migration to Vercel and provide an exceptional enterprise experience through effective communication and account management.
The Senior Customer Success Operations Manager will develop and manage processes to ensure efficient operations within Customer Success. Responsibilities include collaborating with leadership to design playbooks, improving processes, managing operational cadences, and supporting various initiatives. The role requires a high level of communication, problem-solving skills, and the ability to manage projects effectively.
The DX Engineer will maintain the Next.js documentation site, create examples and tutorials to aid developers, ensure documentation aligns with user needs, and collaborate with the core team on improvements.
The Mid-Market Account Executive for the DACH region at Vercel is responsible for managing the full sales cycle, developing business in the DACH market, and driving revenue growth through both new and existing accounts. This role involves using sales tools, partnering cross-functionally, and evangelizing Vercel's technology to ensure customer success.
Technical Consultant role at Vercel to assist Enterprise customers with technical issues and enhance their experience with Vercel products. Responsibilities include providing product expertise, training sessions, and collaborating with internal teams to improve customer experience.
As a Senior Payroll Analyst, you will manage US payroll processes, ensure compliance with regulations, analyze payroll data, and collaborate with HR. You'll support payroll staff and provide audits and training while aiding the month-end close process.
The Renewals Manager will manage the renewal process for existing customers, ensure high retention rates, identify upsell opportunities, and collaborate with sales and customer success teams. Additionally, the role involves analyzing customer data and negotiating contract terms.
The Senior Product Growth Manager will lead initiatives to improve user activation and engagement for Vercel's products by optimizing onboarding and activation flows. Responsibilities include designing activation strategies, analyzing user data, leading cross-functional collaborations, tracking success metrics, and communicating performance insights to management.
As a Senior Product Growth Manager, you will lead user acquisition efforts by defining strategies, optimizing conversion rates, and overseeing Vercel's Templates Marketplace. You’ll analyze data to identify growth opportunities, collaborate with cross-functional teams, and present performance insights to senior management.
As a Site Reliability Engineer at Vercel, you'll enhance compute infrastructure, drive system reliability and performance, engage in software delivery automation, and perform incident management while collaborating with developer teams.
As a Site Reliability Engineer at Vercel, you'll enhance Edge infrastructure, manage incident responses, and integrate SRE practices into engineering processes. You'll focus on improving reliability, performance, and efficiency while developing automated systems for software delivery and capacity management.
The Strategy Lead will optimize the self-service funnel, ensure pricing aligns with customer needs, build strategic plans for international expansion, and lead large-scale projects. The role requires analytical thinking and project management skills to improve effectiveness across teams and drive company success.
As a Senior Customer Success Engineer, you will resolve customer concerns, improve internal tools, and engineer solutions to enhance the customer experience. You'll work closely with the engineering team, troubleshoot issues, and assist Customer Success Managers. The role requires excellent communication skills and a passion for frontend development, particularly with Next.js.
The Senior Sales Operations Manager will optimize sales processes and systems, manage the sales technology stack, and lead key projects from inception to rollout. This role focuses on improving sales efficiency, ensuring data accuracy, and leveraging analytics to inform strategic decisions, while collaborating closely with cross-functional teams.
The Senior Salesforce Administrator will maintain and enhance the GTM systems by designing solutions, optimizing processes, managing integrations, and ensuring data quality. Responsibilities include building automations, troubleshooting issues, and conducting Salesforce maintenance while supporting Sales, Marketing, and Customer Success teams.