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As a Call Center Representative, you'll provide empathetic customer service, guiding clients through the debt collection process and establishing payment solutions. You'll manage various communication channels and meet performance and compliance metrics to help customers regain financial footing.
As a Bilingual Call Center Representative, you will provide exceptional customer service, guiding customers through the debt collection process via various communication channels, and meet performance and compliance standards.
The Senior Product Manager will lead the development of AI/ML communication capabilities for a SaaS B2B platform, focusing on personalized customer engagement across various channels. This role involves defining the product vision, collaborating with cross-functional teams, and ensuring compliance with data standards while driving measurable business outcomes.