Torch Dental
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The Customer Support Specialist at Torch Dental will provide exceptional support to customers via live chat, email, SMS, and phone, assisting them effectively with the platform. They will be responsible for maintaining high-quality customer interactions, meeting KPIs, and collaborating with internal teams to enhance service delivery.
As the Manager of Account Management, you'll lead a team to enhance customer retention, renewals, and growth through coaching and best practices. You'll engage with customers directly, prioritize client satisfaction, and coordinate strategies with cross-functional teams to improve service delivery and product adoption.
As a Sales Development Representative, you will be the first point of contact for prospective customers, managing outreach to qualify leads and scheduling demos for the Account Executive team. You will conduct multiple outbound calls daily and receive ongoing coaching to develop your sales skills.
As a Sales Development Representative, you'll initiate contact with potential customers, manage the start of the sales process, and partner with the Account Executive team. Responsibilities include performing outreach, conducting cold calls, scheduling demos, and utilizing tools like Salesforce and Salesloft to track activity.
The Inside Sales Account Executive will be responsible for the entire sales cycle, from prospecting to closing deals with small to midsize businesses. The role requires making a high volume of cold calls, understanding customer needs, and effectively pitching Torch’s e-commerce platform to onboard new customers. Strong collaboration within the team and meeting sales quotas is essential.
As a Senior Software Engineer at Torch Dental, you will collaborate with stakeholders to develop polished web products, own features, and enhance customer experiences, while working closely with the CTO and engineering team.
Seeking a Software Engineer to build major features and enhancements for an e-commerce software platform in the healthcare supply industry. Responsibilities include collaborating with stakeholders to create intuitive user interfaces and efficient workflows. Ideal candidates will have experience in visual design and healthcare industry.
The Sales Development Manager at Torch Dental will lead a team of Sales Development Representatives in acquiring new business through outbound prospecting. Responsibilities include coaching sales reps, training new hires, and enhancing sales processes while focusing on team growth and performance metrics.