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eCommerce • Information Technology • On-Demand • Professional Services • Software
The Enablement Trainer at Thumbtack will facilitate training programs for support teams, focusing on employee onboarding and continuing education on product knowledge and customer engagement. Responsibilities include conducting interactive training sessions, assessing training effectiveness, and collaborating across departments to improve training delivery.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As the Trust and Safety Incident Operations Manager, you will oversee the trust and safety processes, assist in managing a high-performing team, collaborate with multiple departments to resolve user concerns, and support the escalation of issues while maintaining a focus on improving user experience and operational efficiency.
eCommerce • Information Technology • On-Demand • Professional Services • Software
As a Lead Data Scientist, you will collaborate with customer service and product operations to shape strategies and build robust data infrastructure, conduct quantitative analyses, and create a consistent reporting framework. You will leverage data science methods to improve service performance, customer experience, and operational efficiency.
